Practice Support Assistant - Sports Med at Newton-Wellesley Hospital(NWH)

Posted in Other 6 days ago.

Location: Newton, Massachusetts

Job Description:

Provides and/or coordinates the delivery of a variety of patient services under the direction of the registered nurse or physician. Patient services are both clinical and non-clinical in nature and include direct patient care activities such as taking vital signs, performing phlebotomy and business functions such as data entry , filing, assessing charges. Interacts with patients, physicians, and hospital personnel. Must possess strong interpersonal and communication skills. Under direct supervision, the Practice Support Assistant provides support to providers with the clinical departments with primary responsibility for following up on in-basket messages, my chart requests, return mail, processing faxes, patient forms, answering phones, utilizing registries, recalls, reports and scheduling and managing appointments including appropriate follow-up appointments, and conducting follow up or outreach calls on behalf of clinicians. Delivers excellent customer service and strengthens the patient/clinician relationship. The Practice Support Assistant works to improve clinical operations through coordination of contact between team clinicians, patients, the patient service center and others.


High school graduate or equivalent. A minimum of one-year experience in a Medical Assistant position is preferred. Demonstrated ability to:Communicate efectively. Problem solve Get along with others, Confront issues appropriately. Must be able to speak and understand oral and written communication in English. CPR training required. Perfect for someone seeking PA school or Med school in future.

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