Emergency Dept Coordinator- Day shift at Massachusetts General Hospital(MGH)

Posted in Other 8 days ago.

Location: Boston, Massachusetts

Job Description:

Provides clerical and reception support functions in the ED. Quick registers patients, submits bed requests, coordinators admission and logs discharge of patient from ED and ED systems. Answers all telephone calls and responds accordingly. Must be sensitive to patient needs and responsive to medical and nursing staff needs. Receives patients' relatives and visitors and directs them to the appropriate individual(s). Provides administrative support as needed to ED clinical staff. Prioritizes and multi-tasks in a hectic environment.


  • Sound judgement and critical thinking

  • Ability to prioritize and handle multiple tasks in a very busy environment

  • Strong organizational and follow-through skills

  • Accuracy and attention to detail

  • Strong customer service and interpersonal skills

  • Strong communication skills

  • Must be flexible and able to function within a team

  • Ability to maintain composure in stressful circumstances

  • Basic computer skills and/or facility to learn computer skills required for MS Outlook, EDIS, EPIC, etc.



  • High School diploma or GED required

  • Associate/Bachelors degree preferred


  • Health care setting preferred

  • 1 year related work experience preferred

EEO Statement

Massachusetts General Hospital is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. Applications from protected veterans and individuals with disabilities are strongly encouraged.
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