Pediatric Community Health Worker - Affiliated Pediatric Practices (Brockton) at Partners Community Physicians Organization(PCPO)

Posted in Other 2 days ago.

Location: Brockton, Massachusetts

Job Description:

About Us

Affiliated Pediatric Practices (APP) is a group of 17 independently-owned, Massachusetts-based community pediatric practices. Our goal is to offer excellence in healthcare to our pediatric patients and families by combining the highest-quality care with APP's unsurpassed, outstanding efforts and dedication toward providing exceptional patient experiences. We are proud to have more than 60 physicians and 30 nurse practitioners working across Eastern Massachusetts. This unique collaboration, along with innovative leadership and our association with the Mass General Brigham Community Physicians, has allowed our providers to offer care that surpasses nationally-recognized benchmarks in pediatric healthcare.


This position will be based out of one of our Brockton Pediatrics offices. However, this position is a substantially mobile position with travel to practices, patient homes, and community/school meetings as deemed necessary for care.

Individual must have own transportation.

General Overview

A Pediatric Community Health Worker (PCHW) is a trusted member of the community who helps patients' and family's better access and coordinate their health care. PCHWs have the skills and experience to understand what patients and Families are going through and help them get through difficult times. PCHWs are people who come from the communities they serve, acting as caring neighbors to help patients and families address the social and medical problems that lead to poor health.

The goal of the Pediatric Community Health Worker is to work with patients and families identified by their Pediatrician and team due to medical, psychosocial, recourse and other needs. The PCHW will also work on creating a trusting relationship with patients and families and support them when addressing social determinant of health needs such as food, housing, transportation, etc., and connecting them to resources. The PCHW will work to engage families on adhering to key components of their health care. Some of these areas may include navigating families to important appointments, making follow up home visits (or "porch" visits during the COVID pandemic,) meeting with patients and families in the clinical setting and closely communicating with the provider team based on goals set out through the referral process. The pediatric community health worker will engage patients and their families in setting their own short-term goals and will track the benchmarks along the way toward the achievement of these goals. The PCHW will aid families in the coordination and completion of appointments inside and outside of the primary care practice. In addition, the community health worker will work with families to help decrease barriers to timely follow-up care. While the community health worker is not a clinical position, it requires knowledge (ability to learn) of basic clinical concepts and an understanding of when a referral to a licensed clinician is appropriate.



  • High school degree required. Associate's or Bachelor's degree preferred.

  • Minimum two years of working experience.

  • Experience working as a patient navigator/community health worker preferred.

  • Experience in a clinical setting, especially as a Medical Assistant, preferred.

  • Fluency in Spanish and/or Portuguese preferred

EEO Statement

Mass General Brigham is an Equal Opportunity Employer & by embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law.
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