Patient Operations Assistant, Per Diem at Mass. Eye and Ear (MEE)

Posted in Other 2 days ago.

Location: Boston, Massachusetts

Job Description:

Summary & Role Functions

This role is Per Diem, at our Main Campus. Shifts available could vary, 7:00am-3:30pm, 7:00am-5:30pm or 10:30am-7:00pm, depending on needs.

Under the supervision of the Nurse Director, The Patient Operations Assistant is critical to the team and performs a variety of technical and patient care functions that assist the nurses in daily activities. All functions performed in this position are an essential component of the hospital plan for patient care and reflect chronological age, developmental level and the specific needs of our patient population.

Role Duties Include:

1. Follows hospital policies and procedures to correctly identify patients prior to transport between nursing units and/or MGH.

2. Utilizing sound principles of back safety and body mechanic; transports, assists in lifting, moving and positioning patients as needed.

3. Maintaining Universal Precautions disinfects stretchers after each patient (railings and mattress).

4. Cleans all stretchers entirely on a weekly basis. Checks stretchers for functional defects, report and red tags for repair. Reports and red tags equipment to charge nurse, Clinical leader, Director to assure that general hospital safety standards are being met.

5. Cleans and prepares patients care areas daily following hospital departmental policies and procedures. These duties include but are not limited to: emptying trash, linen bags, closing and replacing sharps containers, IV pole cleaning, emptying suction canisters, replacing liners, setting up patient care areas as needed to include appropriate equipment for all patient areas

6. Cleans and restocks unit, all nursing carts, restocks all nursing carts according to predetermined inventory levels to assure that adequate patient care supplies are available.

7. Transports blood and blood products to and from MGH Blood Bank following AABB regulations.

8. Always protects patient rights and maintains patient confidentiality.

9. Fill blanket warmer as needed per area if applicable.



  • High School Diploma or GED

  • Ability to demonstrate commitment to colleagues and patients

  • Exceptional communication skills

  • Ability to stay organized and adapt, while learning quickly

EEO Statement

Massachusetts Eye and Ear is proud to be an equal-opportunity employer and is committed to providing a workplace free from harassment or discrimination. All employment decisions are made without regard to race, color, age, gender, gender identification, sexual orientation, religion, marital status, sex, pregnancy or conditions related to pregnancy, national origin/ancestry, citizenship, disability, military status, genetic information, or any other basis prohibited by law. These protections extend to all management practices and decisions, including recruitment and hiring practices, appraisal systems, promotions, training, and career development programs.
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