Conversion Coordinator at Mass General Brigham(PHS)

Posted in Other 7 days ago.

Location: Somerville, Massachusetts

Job Description:

About Us:

As a not-for-profit organization, Mass General Brigham is committed to supporting patient care, research, teaching, and service to the community by leading innovation across our system. Founded by Brigham and Women's Hospital and Massachusetts General Hospital, Partners HealthCare supports a complete continuum of care including community and specialty hospitals, a managed care organization, a physician network, community health centers, home care and other health-related entities. Several of our hospitals are teaching affiliates of Harvard Medical School, and our system is a national leader in biomedical research.

We're focused on a people-first culture for our system's patients and our professional family. That's why we provide our employees with more ways to achieve their potential. Partners HealthCare is committed to aligning our employees' personal aspirations with projects that match their capabilities and creating a culture that empowers our managers to become trusted mentors. We support each member of our team to own their personal development-and we recognize success at every step.

Our employees use the Mass General Brigham values to govern decisions, actions and behaviors. These values guide how we get our work done: Patients, Affordability, Accountability & Service Commitment, Decisiveness, Innovation & Thoughtful Risk; and how we treat each other: Diversity & Inclusion, Integrity & Respect, Learning, Continuous Improvement & Personal Growth, Teamwork & Collaboration.

General Summary/Overview Statement

Reporting to the MGB DHeC Interoperability Manager, the Conversion Coordinator is responsible for the development and execution of a conversion process for all systems supplying data to DHec. This will include detailed analysis of data needs in the DHeC system and the further analysis of data in entity based legacy and/or existing enterprise systems. For a successful implementation, data will need to extracted, formatted correctly, and uploaded. This process will need to be documented and must maintain the data integrity of all systems, while ensuring availability of data at each go live event and it will involve working with multiple system managers/owners within PHS as well as resources from Epic.

Principal Duties and Responsibilities

  • Data conversion; understanding current and future requirements for all underlying data; integrates new applications into system architecture; examine, research, resolve, and escalating conversion issues.

  • Serve as a data analyst to identify and assess the state of enterprise and entity data to be converted.

  • Coordinates efforts among functional areas and outside vendors; evaluating proposed changes in project objectives; documenting actions; obtaining sign-off on project deliverables.

  • Determines data conversion project requirements by conferring with business users to develop conversion specifications and priorities; analyzing client data; obtaining input from subject-matter experts.

  • Develop data maps and transformational logic to allow for a successful conversion to the MGB system.

  • Plans data conversion process by developing project scope, objectives, specifications, and critical path actions; assisting in the exploration, evaluation, and design of technical solutions; evaluating conversion samples; preparing alternative plans.

  • Serve as a subject matter expert (SME) on data conversion/integrity for all aspects of DHeC

  • Facilitate joint application design sessions with the various teams to ensure cross-team communication and collaboration.

  • Assist in identifying and managing cross-team dependencies early in the program life cycle. Communicate cross-team issues to the Conversion Manager and the appropriate Team Leads.

  • Exhibit sound and accurate decision making and serve as an expert resource for problem solving.

  • Remain flexible and adaptable within a fast-paced environment with rapidly changing requirements.

  • Uses the MGB values to govern decisions, actions and behaviors. These values guide how we get our work done: Patients, Affordability, Accountability & Service Commitment, Decisiveness, Innovation & Thoughtful Risk; and how we treat each other: Diversity & Inclusion, Integrity & Respect, Learning, Continuous Improvement & Personal Growth, Teamwork & Collaboration.

  • Collaborate with all project teams dependent on the conversion tasks and goals by;

    • Participating in scheduled meetings and related activities,

    • Responding to the scheduling and planning needs,

    • Communicating cross team issues and documenting in appropriate collaborative space for discussion, escalation, and resolution.

    • Providing technical and business recommendations to ensure integrity of the data prepared and converted into the Partners eCare System.

    • Working closely with project team members (developers, process architects, leadership, etc) and entity contacts to ensure consistent communication of conversion project goals, requirements, scope and timeline to ensure a smooth migration path to integration with Epic.

  • Other duties as assigned by Manager


  • Bachelors Degree in Business, IT, Healthcare, or related required; Clinical Degree and/or Masters preferred.

  • Must have 5 years related experience, including experience with healthcare clinical systems.

  • Must have experience in developing and integrating business processes.

Skills/Abilities/Competencies Required

  • Understands the technology capability as it relates to the business requirements.

  • Understanding of change management techniques, and the ability to apply them.

  • Excellent verbal and written communication skills.

  • Excellent problem solving and negotiation skills.

  • Ability to formulate and execute strategy.

  • Ability to work effectively in a matrixed reporting environment.

  • Ability to build consensus across teams, with staff and leadership.

  • Ability to review project deliverables for completeness, quality, and compliance with established project standards.

  • Ability to document and communicate the status of progress against plans.

Working Conditions

  • Remote, with some travel between system sites.

  • Possible travel to Epic in Wisconsin.

  • On call responsibility and command center attendance.

Supervisory Responsibility

  • No direct reports.

Fiscal Responsibility

  • No specific financial responsibilities.

EEO Statement

Mass General Brigham is an Equal Opportunity Employer & by embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law.
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