Application Manager at HAYS

Posted in Other 2 days ago.

Location: Raleigh, North Carolina

Job Description:

The end client is unable to sponsor or transfer visas for this position; all parties authorized to work in the US without sponsorship are encouraged to apply.

An American Company is seeking an Application Manager in Remote / Raleigh, NC.

Role Description

• Creates and maintains a catalogue of all available services (Service Catalogue). Defines the mapping of services to clients/users to establish the structure of service level agreements (SLAs). Establishes, documents and maintains operational methods, procedures, and facilities in assigned area of responsibility, and reviews them regularly for effectiveness and efficiency.
• Influences design and development of new and changed systems and services to optimize operational efficiency.
• Contributes to definition of associated standards and techniques. Recommends operational and maintenance acceptance of new systems and services.
• Contributes to departmental policy, procedures and practices on matters such as security, health and safety, environmental controls, service facilities and media storage.
• Maintains a broad understanding of the commercial IT environment, how the organization sources, deploys and manages external partners and when it is appropriate to use in-house resource. Advises on policy and procedures covering the selection of suppliers, tendering and procurement

Skills & Requirements

• Bachelor's Degree in Computer Science, Information Systems, or related field. 10 + years' work experience focused in a mgmt. role supporting the development or support of a significant portfolio of applications (COTS & Custom).
• Can absorb complex technical information and communicate effectively to both technical and non-technical audiences. Is able to assess and evaluate risk and to understand the implications of new technologies. Ability to describe and clearly articulate the risk assessment and business impact
• Has a broad understanding of information technology and deep understanding of area(s) of specialization. Takes initiative to keep own skills up to date and to maintain awareness of developments in the information systems industry.
• Has a sound and wide business knowledge and an understanding of current and emerging information and communications technologies and their level of maturity and stability. Has a good working knowledge of the client organization's policies, management structure and business objectives, and of the existing Information Systems portfolio and IT infrastructure. Can facilitate the analysis of business processes, and articulate potential changes to business processes in a lucid and cogent manner, both orally and in writing


• Strong Communication Skills
• Vendor Management
• Strong Technical Skills
• Problem Incident Management
• Application Management
• iProcurement
• Software Management
• Incident Management
• System Development Life Cycle
• Developing, Implementing, maintaining Business Continuity Plans
• Application and Systems Development Security
• U.S.PII, international privacy laws and safe Harbor implementation.
• Auditing and implementation of SOX controls
• Business Impact Analysis
• Interpretation of scan results and remediation of vulnerabilities identified by application security, vulnerability management and penetration testing tools.

Why Hays?

You will be working with a professional recruiter who has intimate knowledge of the Information Technology industry and market trends . Your Hays recruiter will lead you through a thorough screening process in order to understand your skills, experience, needs, and drivers. You will also get support on resume writing, interview tips, and career planning, so when there's a position you really want, you're fully prepared to get it.

Nervous about an upcoming interview? Unsure how to write a new resume?

Visit the Hays Career Advice section to learn top tips to help you stand out from the crowd when job hunting.

Hays is an Equal Opportunity Employer.

Drug testing may be required; please contact a recruiter for more information.

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