Wouldn't it be great to build your career at a bank that's known for helping people with their financial challenges? That's exactly what you'd be doing when you join the team at Commerce Bank. We're looking for teammates who are ready to do whatever it takes to help our customers with their everyday financial needs. You'd be helping yourself too, because Commerce has a tradition of recognizing and rewarding team members for their talent, skills and contributions.
No wonder we've been an industry leader for over 150 years and have developed a reputation as a great place to work in the financial services world. If you'd like to be a part of a team and culture that is respected by its peers and in your community, we should talk. We're always looking for the best and brightest.
About This Job
As a Healthcare Remittance Processor, you'll be responsible for the daily processing of various remittance accounts with an emphasis on healthcare. You will have the opportunity to meet and exceed high standards for production and quality. You'll keep money flowing quickly and efficiently. If you're a stickler for details and are good at working fast, we'd love to talk.
Read, identify, and interpret unique customer remits and account instructions. Process payments and correspondence to meet the needs of multiple customers across multiple pillars of business including healthcare, finance, and more.
Workgroup item processing that includes document sorting by remittance type, batch log on, batch re- association and the ability to process multiple accounts with different processing instructions.
Capture data and provide document decisioning based on unique customer instructions and account schemas.
Meet unique customer deposit, scanning and transmission deadlines.
Operate high or low speed scanning equipment with high degree of accuracy while maintaining production standards.
Meet or exceed department production & quality goals while working independently.
Cross-train and deliver results in other areas of the department as needed.
Perform data entry keystrokes at department production & quality standard.
Perform other duties as assigned.
Monday-Friday, 6:30am-3:00pm with occasional ability to work later
Knowledge, Skills & Abilities Required
Strong organizational skills
Strong attention to detail and decision-making skills
Manual Dexterity and eye-hand coordination
Ability to lift up to 25 pounds
10 Key by Touch with 4,000 keystrokes per hour with a high degree of accuracy
Read and interpret data from multiple pages and capture needed information with a high degree of accuracy
Repetitive hand movement
Ability to maneuver multiple screens to complete keying in order to meet various deadlines throughout the shift
Interpret and follow directions across multiple accounts
Multi-task across functions as needed
Motivated and organized self- starter with strong attention to detail and ability to manage multiple priorities
Effectively communicate individual processing challenges to immediate lead/supervisor
Effectively communicate trends and anomalies with management to ensure a positive customer experience.
Willingness to seek, receive, and apply feedback to improve performance
Ability to remain adaptable and resilient to all situations with an optimistic outlook and cast a positive shadow that is aligned with our culture and Core Values
Basic ability to navigate computer systems effectively
Basic level proficiency with Microsoft Office Outlook, Word, Excel, PowerPoint and SharePoint
Education & Experience
High School Diploma or equivalent combination of education and experience required
Healthcare Cash Posting and or denial management experience preferred
Understanding of PHI and PCI processes, guidelines, and procedures preferred
1+ years data entry or related experience in remittance processing, claims or high-volume processing, accounts receivable, bank operations, teller or other retail banking experience
Location: 811 Main St, Kansas City, Missouri 64105