Inside Homeowner Claims Adjuster - Mountain US at CSAA Insurance Group, a AAA Insurer

Posted in Other 11 days ago.

Location: Colorado Springs, Colorado

Job Description:

This position can be based remotely in the following states: CO, ID, MT, NM, UT, WY.

Our Core Beliefs are the foundation of our culture. At CSAA Insurance Group, a AAA Insurer, we believe in Unwavering Integrity, Personal and Mutual Accountability, The Power of Inclusion, A Passion for Service Excellence, Thinking Big and Moving Fast, and Investing in Ourselves. Join us as an Inside Homeowner Claims Adjuster and put these beliefs into play every single day!

We are looking for motivated, innovative individuals, who think big and move fast with a passion for service excellence.

Essential responsibilities

  • Under close supervision, investigates, evaluates, negotiates and settles homeowner's property/personal property claims, including adjustment to conclusion; involves low- to middle complexity claims; is the owning adjuster for all claims assigned.

  • Acquires and records first notice of loss.

  • Concludes and notifies of all applicable coverage for the loss.

  • Arranges all emergency services required to protect the property from further harm and accommodates the needs of the insured.

  • In territories without field staff, reviews and adjusts contractor estimates.

  • Analyzes applicable state policies and endorsements to decide appropriate coverage.

  • Recognizes and prepares files for subrogation.

What would make us excited about you

  • High school diploma or GED required.

  • 1 or more years of desk adjusting complex claims required.

  • Knowledge of homeowner policies and procedures and home construction required

  • Homeowner claims or general construction experience with an emphasis on homeowner claims preferred.

  • Outstanding analytical, problem-solving and organizational skills.

  • Strong verbal and written communication skills.

  • Ability to type 30 words per minute.

  • Exceptional customer service skills.

  • Knowledge of Xactimate repair estimating system a plus.

  • Ability to acquire regulatory adjusting license in the states where required.

Why join us

  • Make a difference. We don't just go to work. We're a team of employees committed to AAA members, our communities and each other.

  • Lifestyle. We drive strategy through innovation. We do honorable work, and we live our core beliefs.

  • Recognition. We offer a total compensation package, performance bonus, 401(k) with a company match, and so much more!

Read more about what we offer and what it is like to be a part of our dynamic team at: Benefits (

Let's work together

Submit your application to be considered. We communicate via email, so check your inbox and/or your spam folder to ensure you don't miss important updates from us.

Headquartered in Walnut Creek, California, our community also works in Arizona, Colorado, Nevada, New Jersey and Oklahoma. Our differences, visible and invisible, make every individual at CSAA Insurance Group unique and valuable. We strive to foster a culture where all employees feel a sense of belonging and can leverage their differences to thrive. We believe in embracing our unique identities, experiences, and points of view to advance our company and reflect our communities and members.

If reasonable accommodation is needed to participate in the job application or interview process please contact

CSAA Insurance Group is an equal opportunity employer.

Per Nevada SB293 we are disclosing the compensation, or range thereof, for roles that will be, or could be, performed in Nevada. If performed in Nevada, this position has a(n) salary range of $28.40 - $33.41.

In compliance of Colorado's Equal Pay for Equal Work Act (EPEWA) we are disclosing the compensation, or a range thereof, for roles that will be, or could be performed in Colorado. If performed in Colorado, this position has an hourly range of $ $27.02 - $31.78 with an opportunity for a company-wide annual discretionary bonus, through our Annual Incentive Plan (AIP), of up to 7% of eligible pay.

Please note, hourly or salary compensation, or the range of hourly or salary compensation available for a position may vary by location. We reserve the right to amend these benefits at any time and actual compensation will be determined at time of offer.



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