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IT Support Specialist at LANDMARK IMPLEMENT INC

Posted in Installation - Maint - Repair 30+ days ago.

Type: Full-Time
Location: Kearney, Nebraska





Job Description:

Integrity, Partnership, Trust, Commitment, Value and Quality: these core values are the foundation in which we conduct business daily and are lived by our employees.  Become the LandMark Difference and apply today!
 

Position Specifics:
Department:  Information Technology (IT)
Reports to:  COO
Location: Holdrege, NE – LandMark Support Center
 

Purpose:

Working alongside Information Technology team, support employee hardware and software needs on all technology types, follow scheduled tasks based on priority at all locations, and understand a wide array of technologies used, from agriculture-based support to network infrastructures, in effort to support many levels of technical needs.
 

Responsibilities:


  • Setup, install, and perform repairs to hardware, software, and peripheral equipment used currently and in the future

  • Maintain records of daily data communication transactions, problems and remedial actions taken, and installation activities

  • Manage user hardware lists and track replacement cycles

  • Provide software patch management for all native and third-party applications in our organization

  • Password administration for hosted applications as well as local hardware devices and Active Directory

  • Support all cellular devices and maintain cost center reports for cellular vendors to help minimize unnecessary costs

  • Determine escalation needs of business system issues and report major discrepancies to COO

  • Assist IT team with special project planning and deployment in all areas

  • Security log administration for current anti-virus systems

  • Escalates technology installation and support issues to COO

  • Assists IT team in other daily tasks as needed

Experience, Education, Skills and Knowledge:


  • 2+ Years in Information Technology support field

  • Advanced knowledge of Microsoft Office Products and other desktop applications

  • Advanced problem-solving skills preferred

  • Must be able to lift up to 50lbs., climb and/or crawl to install equipment and run cables; may be required to sit long periods at a workstation

  • Must have valid driver’s license and travel to all company branch locations when needed

  • Degree in Information Technology or equivalent experience preferred

  • High School diploma or equivalent required
     

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the job duties, the employee must regularly lift and/or move 50 pounds and occasionally lift and/or move up to 50 pounds.  Prolonged periods of standing and/or sitting. Ability to reach, stoop, kneel, and bend as needed. Regular use of the telephone and e-mail for communication is essential. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Reasonable accommodations may be made to enable individuals with disability to perform the essential functions of this position.  Job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities.
 

LandMark is an Equal Employment Opportunity Employer promoted to a diverse workforce.  





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