Do you love helping people? Southern Illinois Eye Care-Sparta has an immediate opening for a Technician who is highly motivated and detail oriented. The role is primary responsible for assisting the Optometrist in patient care while demonstrating how we love eyes, care about the people behind them and execute a flawless patient experience. The ideal candidate will have experience or an interest in the healthcare field with outstanding people skills. We are willing to train!
RESPONSIBILITIES
Under the guidance of the optometrist or location manager, assist with activities including but not limited to the following:
Pre-screen patients before they see the optometrist, including the administration of diagnostic tests
Gather patient’s medical history
Communicating with doctors, staff, and patients
Answer phone calls, greet patients and schedule appointments
Educate patients on their insurance coverage and vision benefits
Train patients on proper contact lens use and care
Obtain insurance authorizations and verification of benefits
Accurately post charges for exam fees, co-pays, and products sold
Assist other members of the team as needed to reach individual and team goals
Accurately and thoroughly document optometry exams and procedures as they are being performed by the doctor.
List all appropriate diagnoses and symptoms as well as follow-up instructions and prescriptions as directed by the doctor.
Coordinate patient scheduling and monitor patient flow throughout the office, properly communicating delays
Other duties as assigned
QUALIFICATIONS
High school diploma or equivalent
Excellent verbal and written communication skills
Strong multi-tasking and time management skills
Strong organizational skills and attention to detail
Strong problem-solving skills
Ability to do basic math
Team player with good interpersonal and listening skills
Passion for self-improvement and continuing education
Must be flexible to accommodate schedule change(s) on short notice to fulfill business needs
Previous experience as an Optometric Technician is preferred, but not required
Previous experience with electronic medical records preferred, but not required
1+ years’ experience in optical/optometry industry preferred, but not required
We offer a competitive salary and benefits, 401K and a generous PTO plan.
BE A PART OF THIS AMAZING GROWTH AND JOIN OUR TEAM TODAY!
