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Quality Assurance Administrator **2nd Shift** at Best Buy

Posted in General Business 30+ days ago.

Type: Full-Time
Location: Bolingbrook, Illinois





Job Description:

The Quality Assurance Administrator monitors and evaluates inventory control processes and procedures. They assist in monitoring inventory accuracy in Best Buy distribution centers, delivery pads, and service depots. They use established procedures to audit receiving, shipping, and warehousing operational processes.

At Best Buy, we create work environments where every employee feels like they truly belong and contribute to our shared purpose. We are one of the best companies for our customers and employees because we fully embrace people from all backgrounds and identities. Our customer base is diverse, and we are committed to ensuring that our workforce is reflective of the communities we serve.

We are obsessed with building long term relationships with our customers. If you like working in a team environment that inspires individual and team success, you'd be a great addition to our team.

Key Responsibilities


  • Helps drive a positive customer experience by building relationships, exhibiting empathy, and providing solutions to their needs.

  • Assists in monitoring inventory discrepancies, diagnosing problems, developing recommendations, and requesting inventory adjustments.

  • Measures, tracks, and reports audit results to the Inventory Control Manager and Assistant Depot Manager.

  • Advises facility staff and managers regarding concerns, potential issues, opportunities, and operational recommendations.

  • Advises corporate Inventory Control, Retail, Services, and other departments regarding inventory discrepancies and progress towards resolution.

  • Provides training assistance in procedural processes, systems knowledge, and inventory management to facility employees.

  • Helps maintain clean work areas by removing empty pallets, sweeping, and cleaning up boxes and other debris.

Preferred Qualifications

  • Able to maneuver up to 75 pounds with or without accommodation

  • Able to stand, sit, and walk for long periods of time

  • Proper training and certification on necessary equipment

  • 2 years of experience working in inventory, warehousing, or general office experience





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