Job Description:

Nystrom & Associates, Ltd. is a team of mental health professionals that specialize in psychiatric evaluations, clinical social work, and family therapy. We are committed to helping patients in our community who are experiencing personal, emotional, marriage, family or psychological problems. Founded in 1991, we offer an intensive outpatient chemical dependency program, psychological testing, and behavioral health and medication management services.

We are currently seeking a Full-Time Behavioral Health Administrative Specialist for our fast paced front desk team at our Red Wing Clinic! In this role you will check-in patients, answer phone calls, make reminder calls, schedule appointments and collect co-pays. Other duties include the following:

Opening or closing the clinic
Faxing and copying
Sorting documents into the electronic chart
Basic knowledge of billing and insurance coverage
Any other projects that the Administrative Lead or Manager may assign

Qualifications:

Excellent organizational skills and ability to multitask

Proficient computer skills and experience using Microsoft Office

Strong customer service and interpersonal communication skills

Previous front desk, reception/receptionist, administrative assistant, or office experience preferred

High School Diploma required

An interest in psychology, counseling, the behavioral sciences, social work, or healthcare is strongly preferred

Key Attributes of a successful candidate include:

Expertise in providing high-quality customer service in a busy environment

Ideal experience includes working as a barista, or in a fast-paced retail setting (such as working during the holidays at popular stores)

De-escalation skills

Ideal experience includes working in childcare, as a nanny, in an educational setting, or previous mental health experience where expectations change every day; candidate has learned to expect the unexpected, and has had to deescalate someone who is upset

Hours (Please ensure that you can work the listed shift below - this role is full-time only):

Monday - Thursday: 10:30AM - 7PM, Friday 8:30AM - 5PM

Benefits:
Nystrom & Associates, Ltd. prides itself on the benefits and compensation offered to staff, including:

Medical & Dental insurance

Opportunities for professional growth and career advancement

Health Savings Account (HSA)

Flexible Spending Account (FSA) for applicable medical and dependent care expenses

Paid Time Off (PTO)

Paid Holidays

401(K) Retirement Plan with a generous employer matching program

Supplemental insurances, such as short term disability, cancer insurance, and accident insurance

Apply Now