CPP-Syracuse is a manufacturer of premium investment castings for the Air Craft and Industrial Gas Turbine industry and has been in business for over 70 years. We have over 275 employees currently working in our Chittenango, NY facility.

We are currently looking for an experienced individual for our Inside Sales department.

The primary responsibility of an Inside Sales Representative is to maintain a high level of focus on customer satisfaction and to facilitate cross functional teams in order to effectively solve customer issues/concerns. This position will work as a member of the Business Unit team focused on a select group of customers and will interact with customers, sales, teammates, manufacturing personnel and suppliers.

Responsibilities will include:

• Perform Oracle order entry process. Schedule customer delivery requirements in accordance with raw material availability.
• Maintain the order entry system to assure accurate shipping, invoicing, terms and schedule requirements, working within established forecasting and production planning guidelines.
• Provide purchase order acknowledgments to customer upon PO acceptance.
• Download customer schedules weekly. Review and maintain corresponding schedules within the Oracle business system.
• Provide customers with order status and WIP status reports on a routine basis.
• May be called upon to assist with resolution of customer delivery delays.
• Maintain the forecasting system in conjunction with Oracle order entry to provide accurate short-term and long-term forecast visibility.
• Maintain applicable sales and management reports as directed by Sales Manager or Senior Inside Sales Representatives.
• Assist in coordinating and processing Customer Returns in a timely manner.
• May be called upon to assist in coordinating customer visits.

• AAS in Business or related field

1-3 years of customer service experience with manufacturing experience preferred

CPP-Syracuse offers its employees a competitive compensation package which includes medical/dental/vision, Employer subsidized 401K, and life insurance. Check us out at www.cppcorp.com to learn more about our products and CPP Corporation.

CPP-Syracuse is an Equal Opportunity Employer that recruits, hires, trains, and promotes employees in all job classifications without regard to race, color, religion, age, sex, sexual orientation, gender identity, marital status, national origin, disability, veteran's status, or other legally protected status.

CPP-Syracuse, as a supplier of Aerospace and Defense products, is required to comply with U.S. government export control regulations. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. Consolidated Precision Product adheres to all US Export Administration Regulations

Interviews are given on a competitive basis, using job related factors. Due to the large volume of resumes we receive, not everyone who applies will be interviewed or considered for a position at CPP-Syracuse. No Phone Call Please.

This is a full time position