USG is an industry-leading manufacturer of building products and innovative solutions. For more than 115 years, Chicago-based USG has developed award-winning wall, ceiling, flooring, sheathing and roofing products that enable customers to build the outstanding spaces where people live, work and play. With almost 7,000 employees across North America and operations around the world, we are steadfastly committed to our core values: safety, innovation, quality, integrity, service, diversity and efficiency.

We’re big enough that our professionals have the resources to make a difference, yet small enough that you’re not just a number. You’ll work on key initiatives and build strong relationships across the company that will position USG for growth into the future.

USG offers work-life balance, specialist and general/managerial career paths, promotion form within, exceptional benefits, and incredible long-term career opportunities for the right professional. Each year, we have hundreds pf employees who celebrate milestone anniversaries with us. Join us.

Job Description

The Pro Dealer Inside Sales Professional is responsible for sales in the Pro Dealer/Independent Distribution segment.  The Inside Sales Professional generates leads, builds relationships, analyzes markets, makes data driven recommendations and decisions and provides customer focused service. Key customers in this segment include; Ace Hardware, Do It Best, Cameron Ashely, LBM Advantage, LMC, Orgill, Sherwin Williams, and independent dealers throughout the US. 

Work location outside of the Chicago Corporate office may be considered based on candidate knowledge, skills and experience and will be at the discretion of the hiring manager.

KEY DUTIES AND RESPONSIBILITIES

• Grow volume and sales with assigned Co-ops, Distributors, Specialty Dealers, and National Account Customers by driving USG value proposition


• Develop customer relationships by being proactive, follow-up and having industry and product knowledge.


• Pro-actively contacts assigned customers to strengthen relationship, follow-up on sales activities and address issues promptly


• Participates in customer/contractor events, requires travel over weekends


• Responds and follow-up to customer inquiries and complaints promptly.


• Visits customers in the market as needed


• Ensures data in Salesforce.com meets requirements, up-to-date, accurate and organized.


• Collaborates to seek resolution efficiently and effectively.

 COMPETENCIES

• Problem-solving abilities with strong decision-making skills 


• Identifies key issues and reports and responds proactively


• Makes decisions in a timely manner, even in the face of ambiguity and adversity


• Innovative and actively seeks and generates creative solutions


• Implements new and/or different approaches in order to obtain significant gain


• Interpersonal Effectiveness


• Relates well to a variety of people


• Effectively builds rapport


• Listens well and probes to gain better understanding 


• Treats others with respect, facilitates exchange of information and ideas


• Resolves conflicts in a constructive manner


• Communicates with impact


• Articulate, speaks clearly and succinctly 


• Presents ideas well one-on-one and in groups


• Has a confident style


• Persuasive, engages with others to engender mutual understanding and cooperation Resourcefulness and Adaptability


• Versatile, able to handle non-routine operations


• Readily adapts to new, different or changing circumstances and requirements


• Figures out ways to overcome obstacles and threats


• Self-starter


• Proactive, understands what’s needed before being asked


• Takes initiative and ownership without being directed

KEY QUALIFICATIONS:

• Leader, Self-starter and proficient with technology  


• Strong interpersonal skills to work effectively within a team environment and deal effectively with various internal and exterior customers.


• Excellent verbal and written communication skills


• Detail-orientated


• Excellent follow-up skills


• High-energy,


• Well organized


• Proven problem-solving skills to address customer issues and concerns 


• Education, Bachelor’s degree in Marketing, Business Administration, English or related area or related field or an equivalent combination of education and experience.

  Work Experience

•  Previous experience in a customer focused role preferred

  Other

•  Willing to relocate outside of the Chicago market for future potential positions

EOE including disability/veteran

Salary: $5,955.00