Job Description:

HELPING YOU BE WELL, GET WELL AND STAY WELL

As one of New Jersey's largest non-profit health systems, Virtua provides comprehensive health care services to achieve its mission to help people be well, get well and stay well.

Virtua provides services through Virtua Medical Group with 302 physicians and other clinicians, and at its urgent care centers, hospitals, ambulatory surgery centers, health and wellness centers, fitness centers, home health services, long-term care, rehabilitation centers and paramedic program.

A leader in maternal and child health services, Virtua delivers nearly 8,000 babies a year. It provides health services to 1,500 businesses, and participates in Virtua Physician Partners, a clinically integrated network of 1,400 physicians and other clinicians.
Virtua is affiliated with Penn Medicine for cancer and neuroscience and the Children's Hospital of Philadelphia (CHOP) for pediatrics.

Virtua employs more than 9,000 and has been honored as the #1 Best Place to Work in the Delaware Valley every year since 2007. It is the recipient of a 4-star rating from the Centers for Medicare and Medicaid Services (CMS) for quality of care, and its hospitals earned straight A's in patient safety by The Leapfrog Group and the 2016 Patient Safety Award from Healthgrades.

U.S. News and World Report ranked Virtua's Mount Holly and Voorhees hospitals as High Performing Hospitals and Voorhees as a Best Regional Hospital. Virtua is also the recipient of the Consumer Choice Award from the National Research Corporation.

Employment Type:

Employee

Employment Classification:

Regular

Time Type:

Full time

Work Shift:

1st Shift (United States of America)

Total Weekly Hours:

40

Location:

Marlton, NJ

Additional Locations:

Job Summary:

Summary:

Responsible for the installation, upgrade and support of all server and LAN operating systems, application products and server hardware.

Provides second level technical support for PC and network Customer Support calls requiring escalation.

Participates in the configuration and troubleshooting of networks and PC hardware and software.

Position Responsibilities:

* Installs client and server network software for upgrading and maintaining network and telecommunication systems.

* Maintains network operations and software applications, operating systems and regular maintenance.

* Maintains documentation, including but not limited to: server hardware, software, network operating systems, server based applications and configurations.

* Responds to inquiries from staff, Customer Support Center, site personnel and outside vendors and etc. to provide daily technical assistance and level 2 support.

* Provides after-hours support as required.

* Manages assigned projects and program components to deliver services in accordance with established objectives.

* Performs disaster recovery testing and ensures integrity and recoverability of all LAN based hardware, software and data.

* Troubleshoots malfunctions of network hardware and software applications to resolve operational issues and restore services.

Position Qualifications Required / Experience Required:

Minimum of three years experience in Microsoft Server system/network administration required.

Minimum two years of Microsoft Exchange User Administration preferred.

Required Education:

Undergraduate degree in Computer Science, Information Systems or related area or equivalent experience.

Training/Certifications/Licensure:

Certification in at least one Microsoft Server Grade Product required.

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