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Physician Scheduling Specialist (Remote Centric) at Envision Healthcare

Posted in Other 30+ days ago.

Location: PLANTATION, Florida





Job Description:


Physician Scheduling Specialist (Remote Centric)

Job Locations

US-FL-Plantation

Company

EVPS










Requisition ID
2021-28661
Category
Medical Office Support

Overview

Envision Physician Services is a multispecialty physician group and practice management company. Established in 1953, our organization provides anesthesia, emergency medicine, hospital medicine, radiology, primary/urgent care, surgical services, and women's and children's health services to hospitals and health systems nationwide. Sheridan Healthcare, EmCare, Reimbursement Technologies and Emergency Medical Associates have recently joined forces to form Envision Physician Services. As one organization, we now provide a greater scope of service than any other national physician group. Our collective experience from hundreds of local, customized engagements, culture of continuous lean process improvement, and team of experts in the business of healthcare enable us to better solve complex problems and consistently give healthcare organizations confidence in our execution. Our combined organization serves more than 780 healthcare facilities in 48 states and the District of Columbia.

If you are looking for a stable, fast-paced, growing company in the healthcare industry that is committed to innovation, excellence and integrity, then this may be a great next step in the advancement of your career.

We currently have an exciting opportunity available for a Physician Scheduling Specialist (Remote Centric). A Physician Scheduling Specialist obtains clinician availability each month and prepare complete hospital schedules. They must fill all open shifts and emergency openings as they arise. Scheduling Coordinators are responsible for after hour's on-call duty on a rotating basis which varies according to office location.

*Remote Centric is for the candidate who will attend a biyearly office visit and is willing to travel 2x a year.

Responsibilities

    Works with Site Management based on assigned contracts and needs in a way that meets schedule requirement while minimizing excess compensation. Keeps Site Management apprised of schedule status on a regular basis, engaging their support as needed.
  • Educates clinicians on scheduling protocols and guidelines. Develops strong relationships with clinicians communicating via the phone, text and email to understand their needs and gain commitments to fill needed shifts. Leverages relationship to persuade and influence clinicians to take on additional shifts. Networks with clinicians to obtain clinician referrals to assist in filling shifts.

  • Within the scope of the Schedulers established authority limits, analyzes the situation and independently negotiates with clinicians to obtain commitments to fill shifts on an emergency basis while minimizing Increased Compensation. Escalates excess clinician compensation requests to appropriate management for approval.

  • Establish strong relationships with internal and external team-members. Work closely with credentialing, enrollment, recruiting, payroll, CSS and client administration to communicate schedules.

  • Following up on new providers to ensure completion of their required orientation before scheduling for their first shift or communicate schedule status or problems.

  • Problem solves with scheduling team members to brainstorm issues, establish best practices, new approaches and provides support in filling shifts.

  • Demonstrates sense of urgency, flexibility and a positive approach to problem solving within our fast-paced environment.

  • Enters schedules into company data base and distributes as necessary within established deadlines; reconciles and tracks work hours for all clinicians and submits information to payroll for processing; and provides various reports to management as requested on a timely basis.

  • Works on-call on a rotational basis, to cover evening, weekend or holiday emergencies. Communicates problems to operation's and site management as necessary.

  • Other duties as assigned

  • Reads and abides by the company's code of conduct, ethics statements, employee handbook(s), policies and procedures and other corporate mandates, including participation in mandatory training programs

  • Reports any real or suspected violation of the corporate compliance program, company policies and procedures, harassment or other prohibited activities in accordance with the reporting policies of the company

  • Obtains clarification of policy whenever necessary and may use the resources available through the Compliance, Human Resources or Legal Department to do so

  • Support and abide by the values of the company

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.


  • Ability to show independent thinking, analysis and problem solving

  • Demonstrated proficiency in scheduling and managing large complex workloads

  • Proven success with all of the following:

    • strong communication and negotiation skills

    • developing strong relationships via the phone, text and electronic methods

    • detail oriented and able to multi-task

    • team player, able to collaborate with and support others

    • meeting stringent deadlines in a fast-paced team environment, handling conflict with poise and working well under pressure



Education/Experience


  • Bachelor's degree is preferred or equivalent experience.

  • 1-year scheduling or related experience is required

  • Proven ability at cultivating relationships, delivering high level customer service in a complex and fast paced environment

  • Recruiting experience, a plus

Computer Skills

To perform this job successfully, an individual should have knowledge of:


  • Microsoft Office Suite

  • QGenda or similar scheduling application

Envision Physician Services uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify.

Envision Physician Services is an Equal Opportunity Employer.

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