Job Description:

Chubb is the world’s largest publicly traded property and casualty insurer. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally. 

 

The Senior Claim Specialist, under the direction of a Claims Supervisor, investigates and settles Property claims promptly, equitably and within established best practices guidelines in the New York City area..

 

MAJOR DUTIES & RESPONSIBILITIES:

Duties include but are not limited to:

 

• Appropriately evaluate and estimate damages while inspecting loss site(s)

• Analyze first reports and promptly contacting insured/claimants.

• Effectively evaluate contract language and identify coverage issues.

• Promptly and appropriately develop the file to provide accurate and timely investigation and loss analysis.

• Maintain an active file diary to more file toward resolution.

• Recognize and pursue recovery.

• Adhere to all statutory and regulatory fair claims practices.

• Recognize and identify potential fraudulent claims.

• Effectively control the use, work product, and expenses of outside vendors.

• Effectively evaluate claim facts and negotiate claim settlements.

• Develop and maintain strong business relationships with internal and external customers.

• Serve as a technical resource to lesser experienced Adjusters on the team.

•Successfully contribute to the development and delivery of the team’s goals, objectives and results.

•Supports workload surges and/or Catastrophe Operations as needed to include working overtime during designated CATs.

KNOWLEDGE, SKILLS & ABILITIES:

• Full knowledge of commercial insurance contracts, investigation techniques, legal requirements, and insurance regulations a plus.

• Ability to work effectively with a wide variety of people.

• An aptitude for evaluating, analyzing, and interpreting information.

• Excellent verbal and written communication skills.

• Ability to work well in teams.

• Innovative thinker with ability to multi-task.

• Strong customer service skills.

• Very comfortable working with computers including taking notes while on the phone while toggling between different computer programs.

• Willing to be flexible in work hours (rotating late shift, occasional Saturday, overtime for CAT).

• Current Claims Adjuster licenses in one or more states preferred but must be willing to obtain additional state licensures.

• Ability to create Xactimate estimates up to $100K and settle losses based on the estimates

 

Chubb strives to offer a diverse and inclusive and rewarding work environment.  Teamwork and mutual respect are central to how Chubb operates and we believe the best solutions draw upon diverse perspectives, experiences and skills.  We operate in such a way where everyone, regardless of their singular background has the opportunity to contribute to our collective success.

 

Chubb offers a competitive compensation package and comprehensive benefits package including life, health and dental, vision, a generous retirement savings plan, disability coverage, stock purchase plan, flexible spending accounts, tuition reimbursement, and business casual dress. At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religion, age, sex, sexual orientation, transgender, national origin, disability, genetic information, veteran or marital status, or any other characteristic protected by law.

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