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Manager, Manufacturing Quality Assurance at Herbalife

Posted in Information Technology 30+ days ago.

Type: Full-Time
Location: Winston Salem, North Carolina





Job Description:

POSITION SUMMARY STATEMENT:

 

The Manager of Manufacturing Quality Assurance (MQA) is responsible for supervising the QA manufacturing organization, which includes two supervisors and 20 QA technicians. This person is responsible for ensuring this group is properly trained and can perform their job responsibilities, setting clear objectives and establishing clear and appropriate key performance indicators for performance evaluation. The successful candidate will also have the responsibility of collaborating with operations and other appropriate departments to help maintain compliance throughout the operation, where appropriate.  

 

DETAILED RESPONSIBILITIES/DUTIES:

 


  • Implements, enforces and improves established policies, strategies, and procedures related to quality and product safety to achieve quality objectives.

  • Inspect and verify on-the-floor manufacturing operations meet the requirements of Standard Operating Procedures, Quality and Food Safety Plans.

  • Manage, lead and coach MQA teams to perform against expectations

  • Establish strong working relationships with Operations and Maintenance to drive Product Safety and Quality ownership to the floor

  • Responsible to ensure that all manufacturing employees receive necessary quality and product safety trainings periodically; topics include (e.g., GMP’s, Food Safety/ CCPs/OPrPs, Risk Based Auditing for Production Processes, Root Cause Failure Investigation, Nonconformances, Corrective/Preventive Actions, etc.)

  • Create, publish and maintain reports on: Key Performance Indicators (KPI), data trends, and team performance.

  • Disposition nonconforming materials

  • Review and approve deviations

  • Collaborates/ Develops with Quality Assurance actions plans and recommendations for the Leadership Team on major quality and product safety issue as they arise.  Prepare and present reports on quality data and trends

  • Ensure deficiencies identified through internal or external audits are addressed in a timely manner

  • Interview and hire staff; manage performance of subordinates and providing coaching/training as needed

  • Ensure compliance with company policies (e.g., safety, quality, harassment, attendance, conduct, ethics)

  • Perform other related duties as assigned by management

REQUIRED QUALIFICATIONS:

 

Skills:


  • Demonstrated ability to lead and manage QA personnel in a food and/or dietary supplement manufacturing.

  • Strong knowledge of GMPs, FDA regulations and documentation procedures

  • Ability to communicate cross functionally with peers, associates and upper management

  • Strong team building skills that that allow the motivation and evaluation of staff

  • Excellent written and verbal communication skills

  • Strong investigation skills

  • Strong ability to work independently and as a team member in a manufacturing environment

  • Coaching and mentoring skills - team development

  • Strong data analysis and charting skills (e.g., Microsoft Excel)

  • Strong presentation and public speaking ability

  • Ability to form mutually beneficial cross-departmental relationships

 

Experience: 


  • Minimum 7 years of progressive experience in Quality Assurance

  • 5 years of experience supervising or leading staff

  • Demonstrated ability to employ management tools and techniques in resolving organizational challenges

 

Education:

 


  • Bachelor’s degree in a scientific discipline; Food Science, Biological Sciences, and/or Chemistry (Required)

  • Must be a Preventative Controls Qualified Individual (PCQI) to be in compliance with the Food Safety Modernization Act (21 CFR 117)

 

PREFERRED QUALIFICATIONS:

 


  • Masters Degree in a scientific discipline; Food Safety, Food Science, Biological Sciences, and/or Chemistry (Required)

  • ASQ Certification (CQE, CQI, CQA, CMQ) or equivalent





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