Posted in General Business 30+ days ago.
Type: Full-Time
Location: Bossier City, Louisiana
Type of Requisition:
PipelineClearance Level Must Currently Possess:
SecretClearance Level Must Be Able to Obtain:
SecretSuitability:
No Suitability RequiredPublic Trust/Other Required:
NoneJob Family:
Help DeskJob Description:
As the largest pure-play IT services provider serving the U.S. government sector, GDIT is where you can come to be successful. Join a collaborative team, solving customer issues and accessing an array of resources for your success.
Come join GDIT team working with Defense Logistics Agency (DLA) Enterprise Service Desk Contract seeking a strong Desktop Support Technician for our DLA ESD program in Pearl Harbor, Hawaii.
Supports Tier II level IT end user issues by troubleshooting, providing root cause analysis, and resolving Windows based IT issues in support of our customer. Utilizes customer ticket system in tracking incidents, work orders and projects related tickets aligned to ITIL best practices. Maintains end user system performance by performing system monitoring and analysis, and performance tuning; troubleshooting system hardware, software, and networks; maintains procedural and process documentation.
Join a collaborative team, solving customer issues and accessing an array of resources for your success. Come join General Dynamics Information Technology team working with Defense Logistics Agency (DLA) Enterprise Service Desk program.
The candidate should be able to:
Responsibilities:
Qualifications:
Scheduled Weekly Hours:
40Travel Required:
NoneTelecommuting Options:
Some Telecommuting AllowedWork Location:
USA LA Bossier CityAdditional Work Locations:
This position requires being fully vaccinated against COVID-19 by December 8, 2021 or the start date, if after December 8. We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.
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