T/CIO Chief Administrative Office is part of the Treasury/Chief Investment Office (T/CIO) which is responsible for firm wide asset and liability management including:
Aggregating and managing the firm's structural interest rate risk, primarily through a global investment portfolio.
Managing the firm's funding and liabilities, including both long term debt and short term cash deployment.
Aggregating, managing and reporting the firm's liquidity risk.
Aggregating and managing the firm's structural foreign exchange.
Managing the end to end risk weighted assets and capital process.
The Role
The Corporate Treasury Business Resiliency team is responsible for the oversight of business resiliency plans within Treasury - Chief Investment Office, coordination of plan testing, as well as communication and engagement during crisis events.
Key responsibilities include:
Partners with the Firmwide Business Resiliency team for business resiliency/crisis management to develop a strong understanding of Treasury functions and business resiliency concepts, planning, communications and crisis event management
Provides assistance to TCIO leadership and clear direction across all functions during a crisis or resiliency event
Assist in the Business Resiliency Uplift Program and planning for transition to ERMA
Partner with key business partners to understand Essential Services and dependencies
Helps create and deliver timely updates to senior leadership on local resiliency events (i.e. floods, wildfires, protests, system issues, etc.) including crafting messages for distribution through the Global Enterprise Notification Tool (GENT)
Builds a strong understanding of TCIO and its critical internal functions and cross-LOB partners
Fosters partnerships with other Resiliency Managers and key Resiliency resources
Partners with Planning & Testing to develop and participate in tabletop discussions for various crisis/resiliency scenarios (i.e. pandemic, market crash, blackout, etc.)
Participates in LOB-focused, firmwide business resiliency and local/market/regional/ global security-related resiliency calls
Document, maintain and test playbooks
Monitor emerging and active incidents to determine actual and potential business impacts
Collect, summarize and communicate impacts and risks to management and resiliency teams
Track and update resiliency metrics into collaborative tools and for distribution to management
Participate in post-incident after action reviews and documentation of lessons learned
Conduct moderate to complex analysis of resiliency-related data and plans
Build, maintain & report out KPIs/KRIs/success metrics for resiliency planning and crisis events
Qualifications
Bachelor's degree or equivalent
3 - 6 years of experience in financial services, preferably in business resiliency/crisis management related roles
Experience in business resiliency planning or resiliency event incident management
Experience with process improvement, operational risk analysis, and procedure documentation
Knowledge of business resiliency concepts and practical application within financial services and regulatory environment
Excellent verbal and written communication skills
Strong process analysis and re-engineering skills
Strong consulting and relationship building skills
Ability to effectively triage and document complex issues or risks
Highly organized with meticulous attention to detail
Flexible and adaptable; ability to respond quickly to change with ease
Operate consistently with a sense of accountability and an "end to end" mindset and approach
Must be prepared to be available during non-business hours and during preparation and response to impactful events and exercises
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
