Posted in General Business 30+ days ago.
Type: Full-Time
Location: Washington, Washington DC
Exciting career opportunities in the language access industry are waiting for you at LanguageLine Solutions. Whether you work in the corporate office, in one of our satellite offices, at our Interpreting Call Centers, or work from home, you can help make a difference in someone's life every second of every day.
Job Description
Would you liketo be part of the team responsible for envisioning and building products that make a significant difference in people's lives every day? Are you excited by the possibility of enabling communication through delivering translation services to the majority of Fortune 500 companies as well as providing vital interpretation services including: healthcare, banking, retail, emergency services and numerous government agencies?
LanguageLine Solutions®, a Teleperformance Company, is the global leader of On Demand Interpretation Services, providing language services to more than 28,000 clients worldwide. We facilitate communications by bridging language and cultural barriers to help our customers create understanding, improve productivity, maximize financial performance, build loyalty, and comply with regulations and laws. We utilize the most advanced cloud platforms as well as mobile and digital technologies to instantly link to our worldwide network of over 11,000 highly skilled interpreters in 240+ languages 24x7x365.
The LanguageLine Product and Technology team is charged with the responsibility of researching, defining, building, and implementing disruptive and industry-leading products and solutions. We employ a pragmatic buy/build/partner approach to the software, hardware, mobile and digital platforms that make up our suite of services.
LanguageLine Solutions is looking for an experienced product manager. You will be charged with a product's success from go-to-market through implementation, adoption, and total and complete client success. The successful individual will inspire development of new ideas and markets based on contact with customers and prospects. This is a multi-faceted position that requires strong interpersonal communication skills and the ability to work across teams delivering results in a fast-paced environment, collaborating and influencing across a variety of organizational functions.
Essential Functions
The ideal candidate will work with a development counterpart to define product release requirements based on market problems. As the market expert, this candidate will work with product marketing and marketing communications to define the go-to-market strategy by providing key product and market insights. This role will also serve as the internal and external evangelist for product offerings, working to support the sales channel and customers. Communications skills are key to success in this role. The candidate must be prepared to communicate with all areas of the company.
This candidate will possess a unique blend of business and technical savvy that includes a big-picture vision and the drive to make that vision a reality. This candidate must be prepared to make decisions with imperfect information, possessing the ability to lead without authority and be comfortable managing ambiguity and complexity. This candidate must also enjoy spending time in the market to understand market problems, and finding innovative solutions for the broader market.
Success is achieved by meeting or exceeding product P&L commitments.
Key Essential Functions:
Additional Functions
Qualifications
Required Qualifications
Preferred Qualifications
Typical Physical Activity Physical Demands
Travel Requirements
Disclaimer
Must perform the essential duties and responsibilities with or without reasonable accommodation efficiently and accurately without causing significant safety threat to self or others. The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and/or skills required of all personnel so classified.
Equal Opportunity Employer. All qualified applicants will receive consideration for employment and will not be discriminated against based on race. color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information or any other consideration prohibited by law or contract.
VEVRAAFederal Contractor requesting appropriate employment service delivery systems, such as state workforce agencies and local employment delivery systems, to provide priority referrals of protected veterans.
PAY TRANSPARENCY NONDISCRIMINATION PROVISION
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-I.35(c)
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