Alvarez & Marsal was founded in 1983 when Tony Alvarez II and Bryan Marsal recognized the opportunity to provide radically different advice and hands-on support to organizations facing operational and financial hurdles - situations demanding action, objectivity, and real results. Committed to its core values, A&M has since evolved from a boutique player to the premier independent global professional services firm with a reputation for providing leadership, problem-solving and value-creation to underperforming and robust companies across the industry spectrum.

What We're Looking For:

• We are seeking an experienced, highly motivated, and action orientated SCCM Engineer to join the IT Engineering Team. The SCCM Engineer will report to the IT Engineering Manager, and works closely with other Infrastructure, Network, Operations, Security, and Application Engineers and Developers, and end users, to implement, monitor and maintain production and dev environments in a 24/7/365 global environment.

Responsibilities:

• Responsible for day-to-day management and maintenance of an enterprise-wide Microsoft Endpoint Configuration Manager (MECM) / SCCM system.


• Build and maintain deployments and collections using MECM / SCCM.


• Creates and manages operating system images for different makes / models of hardware using Microsoft Endpoint Configuration Manager (MECM) / SCCM, for both deployment and upgrades.


• Packages and maintains applications for distribution to desktops and servers as required and supports associated application catalogs.


• Manage and deploy Microsoft and 3rd party application patches as well as driver updates to client machines and servers throughout the enterprise.


• Plan and coordinate deployments to all endpoints enterprise-wide.


• Perform upgrades to the SCCM / MECM infrastructure.


• Analyze and troubleshoot performance issues of the SCCM / MECM infrastructure.


• Troubleshoot image deployment issues and failures.


• Troubleshoot patch deployment, compliance, and application deployment issues.


• Liaise effectively with 3rd party suppliers and support providers to ensure issues and solutions are provided within expected service levels.


• Provide training and act as a point of escalation for the Service Desk and supporting team members.


• Recommend areas where existing policies and procedures require change or where new ones need to be developed.


• Create supporting documentation for various audiences.

Qualifications and Experience:

• Minimum 5 years of experience in design, installation, and maintenance of Microsoft Systems Center Configuration Manager (SCCM) / Microsoft Endpoint Configuration Manager (MECM).


• Minimum 5 years of experience providing IT administration and/or engineering services managing Windows Desktops and Servers (Windows 10 & Server 2012 R2 - Server 2019).


• Proven experience within a distributed environment of at least 5000 workstations and/or servers.


• Experience with Microsoft Intune / Endpoint Manager.


• Experience with Cloud based technologies such as Microsoft Autopilot, Cloud Management Gateway, and MECM Co-Management.


• Strong understanding of Active Directory, particularly with implementing and troubleshooting of Group Policy Objects (GPOs).


• Working knowledge of networking technologies.


• Ability to troubleshoot application installations and related end user issues.


• Exposure to scripting/programming languages, preferably PowerShell, Windows Command Script, and VBScript.


• Familiarity with O365 deployment methods.


• Excellent process-oriented skills with regards to configuration management and troubleshooting within a complex enterprise environment.


• Ability to multi-task and be creative and innovative in a dynamic, fast paced team environment.


• Experience managing small projects and leading initiatives with minimal direction throughout the project lifecycle

Ability to work in office in Tampa, Atlanta, Chicago, Dallas, Houston, or NY a plus

Diversity & Inclusion

A&M's entrepreneurial culture celebrates independent thinkers and doers who can positively impact our clients and shape our industry. The collaborative environment and engaging work-guided by A&M's core values of Integrity, Quality, Objectivity, Fun, Personal Reward, and Inclusive Diversity-are the main reasons our people love working at A&M. Inclusive Diversity means we embrace diversity and we foster inclusiveness. It runs through how we recruit, develop employees, conduct business, support clients, and partner with vendors. It is the A&M way.

Voluntary Inclusion

It is Alvarez & Marsal's policy to provide and promote equal opportunity in employment, compensation, and other terms and conditions of employment without discrimination because of race, color, sex, sexual orientation, gender identity, family medical history or genetic information, political affiliation, military service, pregnancy, marital status, family status, religion, national origin, age or disability or any other non-merit based factor in accordance with all applicable laws and regulations.

Unsolicited Resumes from Third-Party Recruiters

Please note that as per A&M policy, we do not accept unsolicited resumes from third-party recruiters unless such recruiters were engaged to provide candidates for a specified opening. Any employment agency, person or entity that submits an unsolicited resume does so with the understanding that A&M will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity.