Reports to the Laboratory Manager or Coordinator (BMG). Ensures that lab requisitions are appropriately completed and authorized and obtains pertinent patient information for laboratory records and/or billing purposes. Performs general office/clerical responsibilities.
MISSION, VALUES and SERVICE GOALS
MISSION: We deliver outstanding care, inspire health, and connect with heart. VALUES: Trust. Respect. Integrity. Compassion.
SERVICE GOALS: Personally connect. Keep everyone informed. Be on their team.
JOB SPECIFICATIONS
Education and Experience
The knowledge, skills and abilities as indicated below are normally acquired through the successful completion of a high school diploma or equivalent, training from a technical school, such as a medical assistant or phlebotomy program, or equivalent experience. One year medical office or laboratory experience is preferred.
Knowledge & Skills
Requires knowledge of medical terminology, basic lab knowledge, ability to perform phlebotomy, and routine lab testing.
Requires proficient typing and computer skills, and basic knowledge of billing and business office procedures.
Demonstrates the communication and telephone skills necessary to greet patients and answer the telephone in a pleasant, clear, concise, and helpful manner.
Requires ability to establish and maintain effective working relationships with patients, medical staff, other team members, and the public.
Working Conditions
Possible exposure to communicable diseases, hazardous substances, chemicals and other conditions common to a clinical laboratory.
Physical Demands
Requires the physical ability and stamina (i.e. to walk/stand for prolonged periods of time, push carts/wheelchairs up to 50 pounds, to position/lift patients at a maximum of 35 pounds unassisted, over 35 pounds requires assistance, provide CPR, etc.) to perform the essential functions of the position. Also requires visual acuity, normal color perception and full range of body motion, including manual and finger dexterity and eye-hand coordination.
