Be visionary

At Teledyne FLIR, we have a simple but ambitious mission: to develop market-leading thermal and sensing technologies which enhance everyday life. From saving energy, to saving lives Teledyne FLIR is making a real difference in our world.

Our products are used in a wide array of situations to rescue people in danger, detect criminals, conserve energy, navigate safely, provide security around the globe, and protect our environment.

We are looking for individuals who thrive on making an impact and want the excitement of being on a team that wins.

Job Description

Your Contribution

As our Service Technician, you are vital in maintaining FLIR's world-leading position in volume solutions products. You will be responsible for performing service operations including diagnosis, repair and troubleshooting functions, which will result in the successful repair and maintenance of Teledyne FLIR products. Under limited supervision, you will perform set-up and calibration of test and measurement equipment. Repetitive and routine as well as intermediate tasks, using a computer, its peripherals, calibration software and various measuring devices will be performed. Updating of calibration related forms etc. will be carried out as required. Determines and may assist in developing methods and procedures to control or modify the customer service process and continued process improvements. You will also assist internal and external customers (via in-person, phone, email, etc.) to resolve service-related issues.

The job in plain text

• Include but not limited to diagnosis, service repair and upgrades to all product lines
  
  


• Follow standard repair and maintenance procedures which will be documented to company standards
  
  


• Temporary assignments to other product lines including other departments
  
  


• Provide repair cost estimates as required
  
  


• Operates test equipment
  
  


• Inspects and verifies that work is complete and correct.
  
  


• Train other technicians in the proper use of assembly/test fixtures and product handling
  
  


• Provide troubleshooting and repair support for customers
  
  


• Provide phone support for customers as needed
  
  


• Cultivate and develop positive working relationships with customers, system users and company personnel
  
  


• Technician will also be required to carry out any other duties as may be reasonably requested by the company from time to time
  
  

To be ready to take on this role we would love if you have

For us, it's more important to have the right person onboard and we are willing to tailor the role to fit your level of experience. But for you to contribute we think you should at least have:

• Strong comfort with assembling electronics or mechanical products
  
  


• A degree in electronics is considered an advantage
  
  


• Experience from a customer service role is a plus
  
  


• Works well under pressure
  
  


• Must have strong Communication Skills-oral, written & listening to ensure effective communication with team members, customers, and organizational leadership.
  
  


• Responds well to internal and external customer needs
  
  


• Can be counted on to follow through on commitment
  
  


• Ability to take initiative and solve problems independently with little supervision
  
  


• Collaboration & Teamwork skills
  
  


• SAP experience is desirable
  
  


• Fluent language proficiency in English
  
  

What Teledyne FLIR offers you

• To be a part of a market leader company with a 50 year track record
  
  


• At Teledyne FLIR, you get a unique opportunity to experience how cutting-edge R&D, software and hardware development come together under one roof. We do our own research, our own development, and our own manufacturing
  
  


• Permanent employment
  
  


• Friendly culture with a focus on collaboration, problem-solving and creativity
  
  


• Fair compensation structure and benefits
  
  

Interested?

If you liked what you just read, and believe you are the person that will make us better, do not hesitate to apply.

The selection process is ongoing, so don't wait, but no later than the 26th of November.

Most of the initial communication will happen over mail. Have an eye on your mailbox

When applying, make it easy for yourself. Add a resume and fill out the required fields, no need to add anything else at this point.

Applicants must be either a U.S. citizen, U.S. national, legal permanent resident, asylee, refugee or must be eligible to apply for and obtain the appropriate export control license from the U.S. Departments of State or Commerce.

Teledyne FLIR and all of our employees are committed to conducting business with the highest ethical standards. We require all employees to comply with all applicable laws, regulations, rules and regulatory orders. Our reputation for honesty, integrity and high ethics is as important to us as our reputation for making innovative sensing solutions.

Teledyne FLIR is an equal opportunity employer.