Posted in Other 30+ days ago.
Location: BROOKLINE, Massachusetts
Job ID:26049
Location:10 Brookline Place West,
Brookline,
MA 02445
Category:Administration Support/Customer Service
Employment Type:Full time
Work Location:PTL Remote: 2-3 days remote/wk
Overview
Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.
POSITION SUMMARY:
The Training and Quality Assurance (QA) Analyst is responsible for developing training materials at an organizational level and a departmental/functional level for all employees within Established Patient Scheduling, primarily Protocol Scheduling. Will also act as a back-up trainer for Clinical Scheduling Specialists and New Patient Coordinators. This role will also assist in delivering training to staff, with the support of the Training / QA Manager. He / She is also responsible for gathering input data for quality and process assessments, and coordinating with the Training / QA Manager to identify areas of improvement or risk.
Requirements
PRIMARY DUTIES AND RESPONSIBILITIES:
KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:
SUPERVISORY RESPONSIBILITIES:
None
PATIENT CONTACT:
None
Qualifications
MINIMUM JOB QUALIFICATIONS:
1 Year of job related experience required
Bachelor's degree preferred in Healthcare Administration, Education, Human Resources/Organizational Development or related field.
At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are equally committed to diversifying our faculty and staff. Cancer knows no boundaries and when it comes to hiring the most dedicated and diverse professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply.
Brookline,
MA 02445
Category:Administration Support/Customer Service
Employment Type:Full time
Work Location:PTL Remote: 2-3 days remote/wk
Beacon Hill Staffing Group, LLC
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Beacon Hill Staffing Group, LLC
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Beacon Hill Staffing Group, LLC
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