Attend and participate in all registered education classes and demonstrate the learned skills to a member of the management staff.
Attend all monthly and quarterly salon meetings.
Demonstrate proficiency in technical skills.
Complete assigned salon & spa maintenance duties daily.
Follow company Dress Code.
Follow Sanitation Procedures.
Meet or exceed production standards set by the General Manager and reviewed semi-annually.
Arrive 15 minutes prior to scheduled shift. Time in on designated Register. Obtain copy of daily schedule and mark opportunities to book additional services.
Clean and organize your station and work area prior to each client’s arrival and at the end of your shift. Ensure that products and/or bolsters are placed in designated area. Wipe all counter areas completely.
Review appointment schedule at the completion of each service to verify client arrivals and/or schedule changes.
Follow end-of-day procedures for tallying tickets, verifying totals, retrieving tips, and clocking out.
Spend 15 minutes each day on the retail floor approaching customers, providing product knowledge and product recommendations.
Generate a designated number of new clients (determined by General Manager).
Prerequisites
Local credit hour accreditation.
An in-depth understanding of the health, wellness, and beauty integration concept.
Strong customer service, communication, and interpersonal skills.
