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Air Import Manager at Air Express International USA, Inc.

Posted in Admin - Clerical 30+ days ago.

Type: Full-Time
Location: Chicago, Illinois

Job Description:

Job Title:  Air Import ManagerLocation:  Chicago, IL
DHL Global Forwarding (DGF) manages the flow of goods and information across a customer's global supply chain utilizing air/ocean/ground transportation, customs brokerage services, and dedicated warehousing/distribution centers. We are part of Deutsche Post DHL, the world’s leading logistics provider with operations in over 220 countries. 
We have an exciting opportunity for an AIR IMPORT MANAGER in our Chicago, IL (ORD) facility.  In this role you will manage and coordinate the activities of employees engaged in air import operations.
Key Responsibilities

  • Manages, oversees, and performs leadership tasks to direct and control activities performed to effectively manage the end to end Air Freight Import department

  • Assigning specific duties to employees as required.

  • Ensuring all employees are fully trained in all aspects of the Air Import operations as well as cross-trained in other areas when possible.

  • Oversee the customer rate quote process

  • Ensure customer profiles are accurate and updates

  • Respond to customer inquiries and other related customer service functions

  • Ensure continuous improvement processes to increase efficiencies, reduces waste and improve performance to our customers

Skills / Requirements

  • 4+ years Freight Forwarding Airfreight Import operations leadership experience required

  • Experience with P&L (Profit and Loss) statements and management

  • Experience using CargoWise software preferred

  • Experience working in a unionized environment a plus

  • Proficient in MS Office

  • Highly developed interpersonal and leadership skills.

  • Understands basic managerial approaches for work direction, motivation, and disciplinary action

  • Excellent customer service skills

Why join DHL Global Forwarding?

We are part of Deutsche Post DHL, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at



Our TOP EMPLOYER prestigious certification attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees.  At DGF, we don’t build businesses. We believe in building people so they can build the business and this means every success that we have comes from our employees. Together, our employees continue shaping our environment as a great place to work and community that we are all proud of.

As the world’s leading logistics’ company, DHL offers a wide range of interesting job challenges and opportunities in our different divisions around the globe. Our performance management system supports us in recognizing your potential, evaluating your performance, and continuously planning the development of your career with DHL.  We will always enable you to take on responsibility and encourage your growth, personally and professionally.


We are proud of our history and what we have created, a global market leader with 30,000 passionate employees. Our aspiration is to become the undisputed leader in our industry, when people think of forwarding; we want them to think DGF, because we have:


  • The largest global network with more than ~30,000 passionate employees

  • The most efficient processes and fastest response times

  • The best solutions and best customer service

Our VisionThe Logistics Company for the World

Our Mission: Excellence. Simply Delivered.
Our Purpose: We connect people, improving their lives.
Our Values: Respect & Results
Our Goals: Employer, Provider, and Investment of Choice, Living Responsibility


About DHL Global Forwarding (DGF):

DHL Global Forwarding (DGF) is the world leader in air freight services and one of the leading providers of ocean freight services. Around 30,000 employees work to ensure the transport of all kinds of shipments by air or sea. DGF's logistics solutions span the entire supply chain, from the factory to the shop floor. They also include special transport-related services.


Our business model is very asset-light, as it is based on the brokerage of transport services between customers and freight carriers. We consolidate shipments to achieve higher volumes, purchase cargo space at better conditions and optimize network utilization. Our global presence means we can offer a variety of routing options and meet our customers' increasing demand for multimodal shipments.


We are part of Deutsche Post DHL, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at


DHL Global Forwarding is an equal opportunity employer.  We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. 


Work Authorization:

DHL Global Forwarding will only employ those who are legally authorized to work in the United States. This is not a position for which visa sponsorship will be provided. Individuals who need sponsorship for work authorization, now or in the future, are not eligible for hire for this role.

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