Job Description

OVERVIEW

As a Customer Account Specialist (CAS) you will drive incremental volume growth and sustain existing volume by owning relationships with operators and selling company product lines across our K12, Colleges & Universities, Healthcare, Commercial, and other Non-Commercial channels. The Region of Ohio, Kentucky, and Tennessee team is looking for a CAS for the East Tennessee market.

You will work closely with the Account Executives (Distributor Managers) and communicate regularly with CAS peers while providing expertise to your customers regarding our products, competitors, and other industry knowledge. You will also leverage sales tools and analyze internal reporting to strategically plan daily activities to identify new business opportunities. You will support critical distributor and industry events (ie. Food Shows, Distributor Sales Meetings, etc).

Strong candidates will demonstrate a strong sense of drive and urgency to close sales for the region's operator business and the ability to work closely with Account Executives in the territory. The ability to build relationships with key operators; proactively and strategically pursue opportunities with operators; strong written & verbal communication skills; and ability to work on a team and independently.

In this role, you will have exposure to experienced General Mills Region Manager & Account Executives to guide in your development; best in class tools and technology to help you be successful; a peer group for support; a myriad of foodservice operations; and distributor selling teams. The role will have a very strong support system by a cohesive, high performing Account Executive and other region team members.

This role is located in Knoxville, TN or surrounding areas of East Tennessee.

KEY ACCOUNTABILITIES

Sustain and drive incremental volume

• Identify and sell General Mills foodservice products to key operators across territory to grow volume of Region


• Collaborate with the Region'sAccount Executives to create pull through demand for core gaps and innovation


• Work closely with distributors to train on our products that fit in commercial to obtain leads

Leverage Analytics and tools (i.e. Salesforce, Firefly) to identify and close on new opportunities

• Develop strategic geographic call patterns to maximize call coverage (12 - 15 consultative calls per week and close sales on approximately 40% of the calls.)


• Develop and leverage local operator opportunities (product and promotion)

Other Accountabilities

• Place & activate new items


• Support critical distributor and industry events

MINIMUM QUALIFICATIONS

• Bachelor's degree


• Strong interpersonal & communication skills


• Win as a team (team player)


• Self-motivated with ability to maintain workload from remote office

PREFERRED QUALIFICATIONS

• 2+ years of industry experience


• Problem solving skills