Position Summary

The Home Lending (HL) Specialist is an entry-level mortgage professional based in one or more of our bank branches. This role meets with customers and supports their home lending needs, builds relationships with customers and bank branch partners, and delivers outstanding customer service.

The HL Specialist will receive comprehensive, structured training and support which will enable a steady and smooth transition to being fully stand-alone, able to identify and satisfy branch customers' Home Lending needs by originating mortgages and other HL products. Long-term success is dependent on building strong relationships and partnering with all branch partners (e.g., Relationship Bankers, Branch Managers, and Financial Advisors). Upon completion of training, you will be responsible for delivering strong results originating mortgage and home lending products.

Following completion of the structured training program and a successful probationary period, the HL Specialist will transition to a Sr. Home Lending Advisor role and compensation plan.

Business Description

Chase is one of the largest U.S. providers of banking, lending, treasury, wealth management and investment services. Chase serves 60 million customers, including consumers, small businesses, mid-size companies, corporations, financial institutions, nonprofits and governments. Chase's Home Lending business is ranked No. 2 in originations and in servicing, with 7 million mortgages representing a combined balance of $1 trillion. The focus of Chase's Home Lending business is to increase its capture of the Chase customer base by delivering a superior, differentiated experience to Chase clients.

Principal Duties and Responsibilities (in order of importance)

After completing a customized training program at Chase, you will be responsible for the following:

• The Home Lending Specialist will actively solicit and originate new residential loans via leads generated within the branch or supplied by HL management.
• Develop and strengthen partnerships and referral sources (e.g., Relationship Bankers, Financial Advisors, Business Bankers) by meeting with branch customers to start a conversation, share information, and explore how Chase products meet their needs.
• Actively participate in branch huddles and events to share updates and information; coaching referral partners (e.g., Relationship Bankers, Financial Advisors, Business Bankers) on home lending products and services
• Demonstrate strong interpersonal skills as well as provide exceptional customer service throughout the loan originations process
• Become an expert with guidance and training on internal mortgage systems/technology
• Refer complex loans to senior HLA until product proficiency has been demonstrated
• Complete training in products, industry knowledge, and sales
• At the completion of the training and probationary periods, demonstrate strong loan production, product and industry knowledge
• Transition to HL Advisor role

Knowledge, Skills, and Experience

• College degree preferred; High school degree, GED or foreign equivalent required
• Prior Home Lending sales experience not required
• Prior general sales experience not required but strongly preferred
• Ability to learn products, services and procedures quickly and accurately
• Demonstrate strong interpersonal skills
• Customer first mindset
• Excellent written and oral communication skills
• Intermediate PC skills in a Windows environment preferred

This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators. As such, an employment offer for this position is contingent on JPMC's review of your criminal conviction history, credit report, information available through NMLS, and any other information relevant to a determination by JPMC that you demonstrate financial responsibility, good character, and general fitness for the position. Note that any felony conviction within the last seven years will disqualify you from consideration for this position. Your continued employment in this position would be contingent upon compliance with Truth in Lending Act/Dodd Frank Loan Originator requirements.

In addition , this position requires National Mortgage Licensing System and Registry (NMLS) registration under the SAFE Act of 2008. As such, upon active employment with JPMorgan Chase, you will be required to either register on NMLS, or to update your existing registration as necessary to grant access to and reflect your employment with JPMorgan Chase. Your continued employment in this position with JPMorgan Chase is contingent upon compliance with the SAFE Act, including successful registration immediately after your start date, and timely completion of annual renewal and required updates thereafter.

Any information obtained during the registration, update, and renewal processes or through NMLS notifications may impact your employment with the firm. Any of the completed information you provide during the Chase on-line application process may be transferred, on your behalf, to NMLS by JPMorgan Chase. Please carefully review the information you provide to Chase for accuracy and consistency and with any current NMLS record, if applicable, before submitting. Further information about NMLS and registration requirements of registration can be found at: http://mortgage.nationwidelicensingsystem.org/SAFE/Pages/default.aspx .

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

Equal Opportunity Employer/Disability/Veterans