Job Description:

Not Applicable

Qualification:

Not Applicable

Responsibility:

Not Applicable

Must Have Skills

• Service Desk

Good To Have Skills

• Service desk - UAM

• Service Desk App Support

• Desktop Support - Remote

Technical Skills

SNo	Primary Skill	Proficiency Level *	Rqrd./Dsrd.
1	Service desk - UAM	PL3	Desired
2	Service Desk App Support	PL3	Desired
3	Desktop Support - Remote	PL3	Desired
4	Service Desk	PL3	Required

 

* Proficiency Legends

Proficiency Level	Generic Reference
PL1	The associate has basic awareness and comprehension of the skill and is in the process of acquiring this skill through various channels.
PL2	The associate possesses working knowledge of the skill, and can actively and independently apply this skill in engagements and projects.
PL3	The associate has comprehensive, in-depth and specialized knowledge of the skill. She / he has extensively demonstrated successful application of the skill in engagements or projects.
PL4	The associate can function as a subject matter expert for this skill. The associate is capable of analyzing, evaluating and synthesizing solutions using the skill.

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