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International Customer Service - Sugar Land, TX at Baker Hughes Holdings LLC

Posted in Other 30+ days ago.

Location: SUGAR LAND, Texas





Job Description:

International Customer Service

Do you relish working with multiple teams to ensure on-time delivery?

Are you passionate about meticulous planning and attention to detail?

Join our Materials Planning team

Our Chemicals Supply Chain Customer Service team contribute to results for the success of Baker Hughes. International customer service collaborates with sourcing, procurement, production scheduling, warehouses and logistics to execute on global order fulfillment for US exports.

Play a key role in on time delivery to customers

As the International Customer Service you will be responsible for planning and scheduling of the materials required to execute the business. Work with international sales and operations and logistics to translate the demand (forecasts, sales orders, and planned orders) to physical orders and ensure they are delivered to meet the customer requirements.

As an International Customer Service, you will be responsible for:


  • Collaborating with the international sales and operations teams to convert demand plans into physical orders

  • Working with plants, third party packers and international logistics to coordinate and book shipments to destination

  • Consolidating completed orders in shipments minimizing freight costs for delivery

  • Coordinating the allocation of ISO tanks, plant loading and international transport

  • Using root cause analysis and problem-solving methodology to steer Continuous Improvement and contribute to innovative development

  • Collaborating with cross-functional teams to meet international customer requirements while minimizing inventory and shipping cost


Fuel your passion

To be successful in this role you will:


  • Have a Associates' Degree in Supply Chain or demonstrate related field or equivalent 2 years experience

  • Have experience in order management, inventory optimization and management, asset utilization and management

  • Have advanced working knowledge of Microsoft Excel

  • Have proficient skills in SAP

  • Be familiar with SDS content and aware of hazardous materials transport regulations

  • Demonstrate an ability to communicate professionally at all levels, lead meetings and collaborate with internal stakeholders

  • Be a good team player, enjoy collaborating and solving problems with others

  • Be excited by and demonstrate an ability to learn new processes and applications


Work in a way that works for you

We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:


  • Working flexible hours - flexing the times when you work in the day to help you fit in everything in and work when you are the most productive

  • Working remotely from home or any other work location


Working with us

Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.

Working for you

Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:


  • Contemporary work-life balance policies and wellbeing activities

  • Comprehensive private medical care options

  • Safety net of life insurance and disability programs

  • Tailored financial programs

  • Additional elected or voluntary benefits


About Us

With operations in over 120 countries, we provide better solutions for our customers and richer opportunities for our people. As a leading partner to the energy industry, we're committed to achieving net-zero carbon emissions by 2050 and we're always looking for the right people to help us get there. People who are as passionate as we are about making energy safer, cleaner and more efficient.

Join Us

Are you seeking an opportunity to make a real difference in a company with a global reach and exciting services and clients? Come join us and grow with a team of people who will energize and inspire you!

About Us:With operations in over 120 countries, we provide better solutions for our customers and richer opportunities for our people. As a leading partner to the energy industry, we're committed to achieving net-zero carbon emissions by 2050 and we're always looking for the right people to help us get there. People who are as passionate as we are about making energy safer, cleaner and more efficient.
Join Us:Are you seeking an opportunity to make a real difference in a company that values innovation and progress? Join us and become part of a team of people who will challenge and inspire you! Let's come together and take energy forward.

Baker Hughes Company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
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