GMS is the leading North American distributor of gypsum wallboard, acoustical ceiling products and other specialty building materials. Founded in 1971, GMS now operates a network of more than 250 distribution centers nationwide. For more information about GMS, visit www.gms.com or any one of our subsidiary company websites.
Summary of Position:
The primary function of the Gator Gypsum, Inc. Branch Manager is to manage and direct all operation and sales activities of the assigned yard/branch while providing excellent service and delivery execution.
Duties & Responsibilities:
Meets profit goals for the yard
Maximizes opportunities for improving net profit and develops ways to correct negative trends
Maintains relationships with customers and understands their needs maximum profit performance
Assists sales team with developing new customers and follows up on sales leads
Assists credit with overdue accounts receivables
Sets pricing and determines appropriate pricing for yard
Responsible for post-delivery customer audit program to improve business processes
Responsible for overall customer satisfaction and order accuracy programs
Resolves customer complaints about service delivery and product quality
Orders board and materials within general company purchasing guidelines
Maintains inventory levels and records in the yard
Oversees responsibility for inter-office procedures
Responsible for accurate input and confirmation of sales orders, customer information and related reports which support sales order entry process
Approves all credit memos and return authorizations
Ensures that yard's staffing and equipment will meet delivery needs
Ensures trucks and team members are scheduled appropriately
Establishes and maintains the overall operational and delivery strategies
Overall responsibility for managing variable expenses within budgeted targets
Maintains proper maintenance and equipment protection program
Understands and plans for equipment depreciation
Ensures equipment is maintained to company operating standards
Overall responsibility for yard safety, cleanliness and injury/accident prevention
Responsible for overseeing and enforcing safety programs and procedures
Investigates all accidents and injuries thoroughly
Other Competencies:
Ability to self-manage, show initiative and be proactive
Communicate professionally, both verbally and in writing to coworkers and customers
Basic Qualifications:
Minimum of 5 years of related work experience
Strong Microsoft office skills
Demonstrated knowledge of managing a profit-making operation by setting and meeting goals
Demonstrated knowledge of overall distribution business
Physical Demands:
Must be able to remain in stationary position 50%
Frequently, will move about inside the office and warehouse
Must be able to operate basic office machinery
Must be able to communicate with team and management and be able to exchange accurate information in these situations.
Constantly working in office and warehouse environment
Mental Demands:
Must be able to problem solve and prioritize tasks
Must be able to manage stress depending on tasks
Must be able to multitask
Must be able to receive and analyze information
Must be able to quickly communicate solutions if problems occur
Must be able to demonstrate a high degree of sound judgement
Company Benefits:
Medical, Dental, Vision, Disability & Life Insurance
401k
Paid holidays & vacation days
This job description is subject to change at any time.
Launch your career with a national building materials distributor and discover opportunities for growth and advancement. Our people have the independence and authority to make a difference. We invest in relationships, and every person is important. Our highest priority is serving others. We passionately pursue a safe work environment along with a relentless focus on operational excellence. We believe you can never go wrong doing the right thing.