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Supply Chain Account Manager at Nilfisk, Inc.

Posted in Management 30+ days ago.

Location: Springdale, Arkansas





Job Description:

Are you passionate about Supply Chain and logistics? Would you like to become part of a global company within an all-around Supply Chain department? Then this might be an opportunity for you!

We are offering a position as Supply Chain Account Manager where you will have the opportunity to learn and develop within our Supply Chain department. The department is responsible for Order Management as well as Account Management providing support to our global Sales Companies within Nilfisk.

Your new team

The Supply Chain Account Management team consist of 4 existing team members, and as our new colleague, you can help drive initiatives within Supply Chain raised by our Sales Companies. We are ambitious and would like to shape our Supply Chain to meet the demand of our customers.

Furthermore, the Account Management organization helps us move from a reactive to a more proactive approach, discussing supply issues and ensuring alignment between customer supply contracts and business principles. Overall, we are 21 dedicated colleagues in the team, spread across Denmark, Poland, Spain & Hungary, who collaborates in an international and dynamic atmosphere.

The role as Supply Chain Account Manager is the first position in America, and your primary contacts and stakeholders are, sales directors, customer care, sales & operation managers as well as our US distribution management.

You will report to Director, Sales & Shipping Support, Betina Lougart, located in Denmark, Europe.

A communicator with a strong commercial mindset

As our new Supply Chain Account Manager, you will act as the primary logistics contact between Sales Directors and Supply chain, and you will lead meetings with sales companies on relevant supply chain initiatives or challenges. Furthermore, you will represent the voice of the customer within Supply chain, and you will identify and execute on process optimization and improvements.

Additionally, your key responsibilities include:


  • Analyze and understand what is driving back orders and unavailability, and inform relevant stakeholders

  • Support manual hand carrying of Strategic Important customer orders, end-to-end coordination

  • Handle necessary priority of orders with management, and coordinate execution

  • Logistical sign of on new customer contracts

  • Communicate relevant information and ensure visibility in the sales companies

  • Support sales companies in supply chain related issues (customer visits, special reports etc.)

To succeed in this position, we imagine that you are a natural communicator and you have good networking skills. You have a proactive and practical approach to problem solving and process improvement, and you have great analytical skills. You are service-minded and you are motivated by being part of a dynamic and international environment with many stakeholders.

Furthermore, the ideal candidate has:


  • Bachelor or master's degree in supply chain or similar education level

  • Minimum of 3 years of work experience from a supply chain function

  • Strong excel skills

  • SAP skills (SD or BI) would be an advantage

  • Customer centric transformation role would be a plus

#LI-CP1

Let's create a cleaner future together

Clean is changing. Today, cleaning is a key contributor to health and safety, and a new clean is emerging, driven by technology and innovation. At Nilfisk we are a driving force in this development, and we work as one team with one agenda, supporting each other across an exciting, dynamic organization. Being part of Nilfisk means having the freedom to speak your mind and do what you do best. You will thrive by having a hands-on approach and the drive to bring your great ideas to life. At Nilfisk you can lead, innovate and collaborate for a cleaner future. Are you ready to make a change?

Nilfisk, Inc., is an Affirmative Action/Equal Employment Opportunity Employer

Minority/Female/Disabled/Veteran/Sexual Orientation/Gender Identity


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