Job Description:

Summary:       

The Multi-Site Office Manager role requires an individual who can provide amazing customer service, self-motivated, enthusiastic, detail oriented and socially/emotionally intelligent. The Multi-Site Office Manager will be traveling to any of our Physical Therapy Central locations to cover the front desk in times of need (vacation, sickness, maternity leave, etc.)

Overall job responsibilities include resolving billing issues, understanding & explaining benefits to patients, collection of co-payments/deductibles, keeping track/handing referrals, and scheduling. Previous history with a working knowledge of insurance benefits, pre-authorization and approvals is preferred. Previous administrative, customer service and office experience are a definite plus.                                                                                                                                                                                    

Requirements:

• Previous administrative or other professional office experience in a medical setting required


• Reliable transportation is required for travel to multiple clinics


• Working knowledge of insurance benefits, deductibles, co-payments related to the delivery of medical care


• Knowledge of Microsoft Office and general office equipment


• Excellent writing and communication skills


• Ability to work under pressure and remain friendly and professional


• Ability and willingness to treat all patients with the utmost kindness and consideration in the most trying situations


• Friendly personality with the desire to work with the public


• Ability to prioritize, organize and use time management skills to follow up on completion of tasks


• Ability to relate to the public regardless of ethnic, religious, and socioeconomic status

Education and/or Experience:

• 1+ years managing a medical office preferred.

Benefits:

We offer outstanding benefits including:

• 401k with a 4% match


• Outstanding health/dental/vision coverage


• Company paid life insurance


• A generous PTO plan with unique maternity benefits and much more!

We have also established an internal employee foundation, as our own organized way of making sure our employees receive the financial support they need after catastrophic life events occur. This assistance is made possible through the continuous support of all our fellow employees.

 

Office

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