Job Summary:

We are seeking a strong candidate with operational skills and insurance knowledge to join our team supporting our North American Production Underwriters. Positions are available in our Farmington, CT and Iselin, NJ, and New York, NY offices. The position requires strong analytical, interpersonal, and people leadership skills with an interest in utilization and introduction of new technology solutions. Account Coordinators liaise with our external trading partners and our internal underwriting team to provide exemplary customer service in delivering our product.  Join a dynamic team that is leading operational efficiency efforts to provide best in class service.  Looking for someone with a passion for continual operational improvement and collaboration with peers.  Possible work schedules to include 9am-5pm; 10am-6pm or 11am-7pm EST.

Job Duties:

• Support Underwriters in administration and processing of new business submissions and renewal management for Property, Casualty and Professional Insurance lines.  Position is specific to a line of business with cross training opportunities.


• Provide exemplary customer service by processing binders, policy issuance and midterm service request within the established timeframes. 


• Respond in a timely and professional manner to internal processing requests and external queries received from our brokers.


• Work pro-actively with assigned underwriters and territories in support of our new and renewal client base.


• Gain a deep understanding of Product Set and understand marketplace and Broker dynamics that impact business flow and support requirements.


• Participate in Allied World Learning and Development Opportunities online, in person and group training session.

Job Requirements

• Bachelor’s degree preferred.


• Prior Insurance Operations experience preferred.


• Strong, demonstrated negotiation and influencing skills, strong written & verbal communication skills, strong organizational skills, and ability to work independently.


• Position requires knowledge of insurance and experience with internal customers.


• Proficient computer skills, especially in Windows-based systems Microsoft Word and Excel, and internet explorer-based applications.