Howemet Aerospace is seeking a Plant Sales/Customer Service Representative with a hands-on style to provide an interface between customers and in-house personnel. The successful candidate will perform various sales and marketing activities and coordinate internal proceedings to maintain and/or enhance customer relations for our location in LaPorte, Indiana. Located half-way between South Bend and Chicago, only minutes from the shores of Lake Michigan, our LaPorte facility is home to some of the most cutting edge manufacturing technology for the aerospace industry
Job Responsibilities and Duties:
Reviews and is responsible for accurate customer order placement and contract review
Communicates with regular and prospective customers to solicit orders or talk with them regarding other customer service related concerns. This could be by telephone, written correspondence, or visitation (to or from).
Quotes prices, credit terms, process capabilities, and delivery times to customers.
Follows up on quotes to pursue business and determine status.
Follows up with customers to resolve credit and accounts receivable issues.
Forecasts monthly and annual budgets and monitors customer demand performance to projected revenue and margin goals
Facilitates the achievement of monthly revenue target goals and serves as a liaison between customers desires and plant goals
The ideal candidate will possess the following:
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
Ability to write reports, business correspondence, and procedure manuals.
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
Ability to apply concepts of basic algebra and geometry.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
Basic Qualifications:
Bachelor's degree from an accredited institution.
A minimum of 3 years of experience in sales or customer service position.
Employees must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position.
This position is subject to the International Traffic in Arms Regulations (ITAR) which requires U.S. person status. ITAR defines U.S. person as an U.S. Citizen, U.S. Permanent Resident (i.e. 'Green Card Holder'), Political Asylee, or Refugee.
To ensure the health and safety of our employees, Howmet requires newly hired employees to be fully vaccinated for COVID-19 to the extent permitted under federal, state, and local law. Requests for reasonable accommodations on the basis of a disability, medical condition, or sincerely held religious beliefs or legally recognized exemptions will be considered.
Preferred Qualifications:
1 year sales or customer service expeience within a manufacturing or industrial environment.
