Must be able to obtain a NJ Casino Employee Registration (35 license)

JOB SUMMARY:

Enhances the growth of gaming revenues through increased visitation and play consolidation of NCM players. Creates loyalty among valued NCM customers by building lasting relationships and effectively utilizing marketing techniques. Creates a fun-filled, welcoming experience for NCM guests.

KEY JOB FUNCTIONS :

• Maintains close ties with NCM guests through personal contact by phone and in person.
• Greets charter arrivals at Atlantic City airport
• Greets guests upon check-in/ check-out, in the casino and participates in special events.
• Anticipates guests' needs and quickly responds to guests' requests to arrange transportation and accommodations.
• Uses sound judgment and makes good decisions in accordance with established comp guidelines.
• Handles difficult guests and situations in a calm, professional and prudent manner.
• Fully complies with all applicable rules, regulations, laws and policies, and conducts themselves with highest levels of integrity and honesty.

EDUCATION and/or EXPERIENCE:

College degree in Marketing, Hotel or Business preferred but not required. Must have a minimum of 2 years Casino Host, National Casino Marketing, or VIP Services experience in a major gaming operation, preferably in Atlantic City.

QUALIFICATIONS:

• Must have a proven track record of personally providing excellent customer service.

• Must possess excellent interpersonal, communication, team-building and problem-solving skills.
• Must be willing to work any shift when necessary.
• Must be able to speak, read, write and understand English. Bilingual a plus.
• Must be able to get along with co-workers and work as a team.
• Must present a well-groomed, professional appearance.
• Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business

WORK ENVIRONMENT :

Diverse, fast-paced, deadline driven, multi-project coordination, prioritizing and flexing to accommodate last minute requests and changes.

Disclaimer

This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).

Caesars Entertainment is the world's most geographically diversified casino-entertainment company. Since its beginning in Reno, Nevada, more than 75 years ago, Caesars has grown into a family of affiliated resort casinos on four continents. Caesars-affiliated casino resorts operate primarily under the Harrah's®, Caesars® and Horseshoe® brand names. Affiliates of Caesars also own the World Series of Poker® and the London Clubs International family of casinos. The Caesars Entertainment family's success is a result of an unblinking focus of building loyalty and value with guests through a unique combination of great service, excellent products, unsurpassed distribution, operational excellence and technology leadership. Caesars and its affiliates are committed to environmental sustainability and energy conservation and recognize the importance of being a responsible steward of the environment.

Team members of the Caesars family of resort casinos are driven by our Mission, Vision, and Values. We take great pride in living our values Integrity, Service with Passion, Celebrating Success, Diversity, Caring Culture, and Ownership every day. Our mission "We inspire grown-ups to play" fuels our passion for an exciting guest experience and a rewarding career. If you have the desire to create memorable experiences, personalize rewards and delight every guest, every team member every time, we invite you to explore our dynamic yet unique career opportunities.

Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individuals' religious beliefs or practices.

The below statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position.

The Company reserves the right to make changes to the job description whenever necessary.

As a part of the new hire process, finalist candidates will be required to complete a drug test and background check prior to an offer being extended, except where applicable law requires that such pre-employment screening occur post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.

Full Time