Job Summary:

The Store Shift Supervisor is responsible for the store operations during the assigned shift assisting store management to ensure efficient operation which shall include, but not be limited to: sales, merchandising, pricing, maintenance display, and related paperwork.

Essential Functions:

• Assist with supervising store personnel.


• Assist with arranging store windows, store displays, and promotional activities.


• Sell merchandise and provide customer service as well as resolve customer complaints through HGI policy implementation.


• Maintain store premises and merchandise in a clean, safe, and organized fashion. Assure store supplies are on hand as required.


• Follow all required safety and security procedures.


• Maintain compliance to all company policy and procedures as well as store policies to include but not limited to: opening and closing tasks, pricing, markdowns, and accurate, timely completion of required paperwork.


• Receive and verify merchandise incoming to the location from warehouse and vendors.


• Ring sales correctly on cash register, handle money, cash reconciliation, and make store deposits in accordance with company policy.


• Perform administrative and clerical duties of store operation.


• Receive donations and transport to designated area.


• Participate in training as required.


• Perform all other duties as assigned.

Competencies:

• Oral/Written Communication

Articulate thoughts and ideas clearly and effectively in written and oral forms.

• Critical Thinking/Problem Solving

Obtain, interpret, and use knowledge, facts, and data to make decisions and overcome problems.

• Teamwork/Collaboration

Work within a team structure and can negotiate and manage conflict.

• Digital Technology

Use existing digital technologies ethically and efficiently to solve problems, complete tasks, and accomplish goals. Demonstrate adaptability to new and emerging technologies.

• Professionalism/Work Ethic

Demonstrate personal accountability, effective work habits, and understand the impact of non-verbal communication on professional work image. Demonstrates integrity and ethical behavior, acts responsibly, and able to learn from mistakes.

• Career Management

Identify and articulate skills, strengths, knowledge, and experiences relevant to position desired and career goals as well as identify areas necessary for professional growth.

• Global/Intercultural Fluency

Value, respect, and learn from diverse cultures, races, ages, gender, sexual orientations, and religions. Demonstrate openness, inclusiveness, sensitivity, and the ability to interact respectfully with all individuals.

Education and Experience:

• High School Diploma or equivalent required.


• At least one-year retail experience required.


• Reliable transportation.


• Ability to pass pre-screenings such as background or drug screenings.


• Ability to lift, push, and pull up to fifty (50) lbs., with or without assistance.

Potential Career Paths:

• Assistant Manager


• Store Manager


• Associate Director of Retail


• Director of Retail