SUMMARY: Supervise the Casino cashiering operation in assigned cage and shift in accordance with Internal Controls and company duties, as well as, assist guests with check cashing, chip sales, redemption and credit transactions in a pleasant and professional manner in compliance with Internal Controls.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Supervisor Essential Functions

• Creates and ensures a fun-filled and exciting work environment where the execution of "Fast and Flawless" service is paramount.
• Prepares Casino Cage shift summaries and reconciles accountability.
• Reports any irregularities to the Cage Shift Manager.
• Responsible for activities in the Casino Cage.
• Endorses the business objectives, ethics and values of Horseshoe Casino Hammond.
• Acts as a role model to other employees and always presents oneself as a credit to Caesars Entertainment and encourages others to do the same.
• Adheres to all regulatory, company and department policies and procedures.
• Completes all other duties as assigned.

Cashier II Essential Functions

• Ensures that Horseshoe's customers' service standards are exceeded at all times.
• Interacts with patrons and employees to ensure that superior customer service is provided at all times and that the team is always pleasant while being efficient and effective.
• Assures the ability to work the required job functions without immediate supervision.
• Responsible for maintaining adequate levels of coin/currency in assigned area at all times.
• Assure all windows are adequately impressed.
• Investigate and resolve discrepancies concerning impressed amounts.
• Conduct routine audits and ensures that they are performed accurately and timely.
• Ensure key control procedures are adhered to.
• Verify coin/cash shipments and currency deposits are accurate and timely.
• Prepares NRT fills, credits and settlements accurately and timely.
• Prepares cashier tills and credits accurately and timely.
• Prepares Food & Beverage drops accurately and timely.
• Prepares and completes all job related paperwork as approved in our Internal Control Submission.
• Participates and attends meetings as requested.
• Completes Currency Transaction Report as required by law.
• Doubles window transactions to ensure the accuracy of transaction amounts.
• Prepares disbursement checks for approval and signature.
• Communicates to Cage Supervisors of any staffing and break schedule deficiencies.
• Ensures that all equipment is in good working condition.
• Participate in the exchange of taken/chips with other casinos as necessary.
• Participate in the training process of future Cashier II candidates.
• Other duties as assigned.

ADDITIONAL DUTIES/JOB DIMENSIONS:

Regular attendance in conformance with the standards, which may be established by Horseshoe from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to Horseshoe disciplinary action procedures up to and including termination of employment.

Due to the cyclical nature of the hospitality/entertainment industry, employees may be required to work varying schedules to reflect the business needs of the property.

Upon employment, all employees are required to fully comply with Horseshoe policies and procedures for the safe and efficient operation of company facilities. Employees who violate Company policies and procedures are subject to disciplinary action up to and including termination of employment

Must be able to tolerate areas containing varying noise, temperature levels, illumination, vibration, and crowds

QUALIFICATION REQUIREMENTS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE:

1-2 years Casino Cage or related field experience preferred.

Ability to respond to common inquires or complaints from customers and employees.

Ability to communicate one-on-one and to groups to explain policies and procedures to persuade others to accept or adopt a specific opinion or action. Must be able to respond calmly and make rational decisions when handling customer needs and concerns. Excellent written and oral communication skills.

LANGUAGE SKILLS:

Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. CERTIFICATES, LICENSES, REGISTRATIONS:

Must qualify for, obtain, and maintain a gaming license from the Indiana Gaming Commission.

REASONING ABILITY:

Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Job duties are performed in a noisy and smoky environment. Working are is confined and space is limited.

Rate of pay - $16 per hour

Caesars Entertainment is the world's most geographically diversified casino-entertainment company. Since its beginning in Reno, Nevada, more than 75 years ago, Caesars has grown into a family of affiliated resort casinos on four continents. Caesars-affiliated casino resorts operate primarily under the Harrah's®, Caesars® and Horseshoe® brand names. Affiliates of Caesars also own the World Series of Poker® and the London Clubs International family of casinos. The Caesars Entertainment family's success is a result of an unblinking focus of building loyalty and value with guests through a unique combination of great service, excellent products, unsurpassed distribution, operational excellence and technology leadership. Caesars and its affiliates are committed to environmental sustainability and energy conservation and recognize the importance of being a responsible steward of the environment.

Team members of the Caesars family of resort casinos are driven by our Mission, Vision, and Values. We take great pride in living our values Integrity, Service with Passion, Celebrating Success, Diversity, Caring Culture, and Ownership every day. Our mission "We inspire grown-ups to play" fuels our passion for an exciting guest experience and a rewarding career. If you have the desire to create memorable experiences, personalize rewards and delight every guest, every team member every time, we invite you to explore our dynamic yet unique career opportunities.

Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individuals' religious beliefs or practices.

The below statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position.

The Company reserves the right to make changes to the job description whenever necessary.

As a part of the new hire process, finalist candidates will be required to complete a drug test and background check prior to an offer being extended, except where applicable law requires that such pre-employment screening occur post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.