Merchant Services is the global payment acceptance and merchant acquiring business of JPMorgan. Merchant Services is a leading provider of payment, fraud management and data security solutions, capable of authorizing transactions in more than 130 currencies. The company's proprietary platforms provide integrated commerce solutions for all major credit and debit card payments as well as mobile payments. Merchant Services has uniquely combined proven payment technology with a long legacy of merchant advocacy that creates quantifiable value for ecommerce companies.

The Merchant Services Data and Analytics team is driving the build out of Merchant Services next generation data platform which will power industry leading client reporting, direct data consumption by our clients and analytics.

The Data Solutions Product Owner is responsible for defining and executing data & analytics focused programs - powered by big data analytics - for Merchant Services focused primarily on its core business of facilitating payment acceptance for clients. The position is ideal for an individual that can combine product management, business analyst and superior problem structuring skills.

The role is a mix of strategy consulting (defining the "what", problem solving, client interactions), product management (leading the development and roll out of data/analytics driven solutions) and hands on product ownership defining epics & stories ; The role requires strategic thinking to engage with senior executives on defining the data and analytics roadmaps that drive business value and then running execution for the programs in close collaboration with Data Science, Development Operations and Big Data Infrastructure.

This position will report to a Product Solutions Lead.

Core Competencies/Key Priorities:

• Responsible for being proactive on projects and engaging team members and key stakeholders to drive conversations and deliverables that impact the overall roadmap
• Partner with Area Product Owners and product team for ongoing refinement of product backlog and execution of the product roadmap
• Define and present strategy for features, write epics, user stories, acceptance criteria and participate in all agile events of the product group as a team member
• Understand the environment(s) in scope and serve as a Subject Matter Resource
• Understand client need and client use of the platform and dependencies
• Conduct elaboration sessions to solicit requirements from external partners
• Writing Epics, Stories, Testing Conditions/ scripts and validation criteria
• Facilitate and drive customer focused solutions across the organization in direct support of the Area Product Owner
• Act as voice of the customer and drive product vision
• Work with other product teams, finance, risk, operations and technology teams to define, prioritize, deliver and align solutions to product vision and roadmap
• Support technology teams with prioritization of backlog, testing, user experience testing, product backlog refinement, research and other duties as assigned
• Affinity for technology and product management (and end to end product development)
• Exceptional analytical acumen and ability to advance thinking to "best in class", with a digital mind-set
• Appreciation for controlled execution and applicable regulatory requirements
• Ability to concisely articulate complex information in both verbal and written form
• Strong interpersonal skills to both partner with and influence stakeholders

• Bachelor's Degree in the fields of business, engineering or computer science
• 3-5+ years of experience in a Business Analyst, Product Owner, or project management role preferably with Agile methods, process & execution
• Management consulting experience is a plus
• Experience in the payments industry and/or technology-enabled industries
• Requires experience developing business requirements, writing stories, preferably working knowledge for creating testing conditions, use cases and validation criteria
• In-depth understanding of the payments value chain (merchants, brands, acquirers, networks, issuers) preferred
• Understanding of application development process
• Experience in agile methodologies

• Strong interpersonal and communication skills, ability to work across functions as well as with outside parties to ensure alignment and timely implementation of initiatives
• Ability to learn on the move, self-paced, mentor, or thru execution.
• Ability to build trust-based relationships
• Analytical thinking and creative problem-solving skills
• Strong aptitude for technical concepts and ideas
• Demonstrated ability to work independently, and self-directed
• Ability to work well within deadlines
• Executive presence and presentation skills
• Strong written and oral communication skills
• High achievement orientation with ability to collaborate effectively and motivate others around results

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

Equal Opportunity Employer/Disability/Veterans