JPMorgan Chase Auto is a dynamic business that is growing quickly, offering a number of exciting opportunities for ambitious, self-driven individuals to have an outsized impact. Building on our long history of deep industry expertise and strong relationships with manufacturers and dealer partners, we are crafting world-class customer experiences that will catapult Chase Auto to be the lender of choice for auto financing. Our Auto Transformation Program is focused on evolving the way we work, reducing time to market, improving efficiency and customer satisfaction, and driving business value.

As an Agile Coach, you will help drive our Product transformation journey to a fully agile product development model by fostering and developing agile ways of working, including customer-centric design, test and learn methods, continuous improvement, organizational efficiency, and effective execution.

You will report to the Product Strategy and Agility Director and engage with all levels of the Product, including Product Owners, Area Product Owners, Technology Partners, Agility Leads, and feature teams.

Key Responsibilities:

• Help drive the transformation across all stakeholders (internal to product team and external with business and functional partners) by building relationships as a trusted change agent to help promote agile maturity
• Influence senior leaders and partner with them to create a sustainable plan for change and adoption of agile ways of working
• Provide training and coaching for Product teams on agile best practices
• Test and learn with experimentation, celebrating learnings from failures, and identifying successes to share with other product teams

• Well-developed organizational and time management skills to manage multiple priorities - Able to quickly and effectively respond to rapidly changing business needs and urgent requests.
• Communications skills - Must possess strong verbal and written communications skills, a keen business acumen and the ability to synthesize "the story" for executive-level audiences and adjust messages and style based on different audiences and agendas.
• Problem solving skills - Strong analytical capabilities coupled with the ability to identify issues, gather and manipulate data, obtain consensus and support implementing change. Able to outline work process in a thoughtful and detailed manner. Intellectually curious with a genuine interest in knowledge gathering and problem solving
• Leadership and interpersonal skills - Strong professional presence with the ability to interact and influence colleagues at all levels in the business. Able to collaborate with peer team members across business and staff areas at all levels and achieve goals without direct control over all resources. Proactively seeks guidance, clarification and feedback from others

• Bachelor's degree or equivalent experience
• 5+ years as a scrum master / agility lead
• 3+ years experience with scaling frameworks (LeSS, SAFe)
• Agility certifications or continuing education credits (CSPO, CSM)
• Experience with JIRA

• Primary location: Plano, TX
• Other open locations: Columbus, OH; Wilmington, DE; Fort Worth, TX; Phoenix, AZ; Tampa, FL;

Here at Chase, we focus on our customers first and foremost. Our employees are initiators, collaborators, and results-oriented individuals. They have a knack for looking at the details, and finding solutions to everyday challenges. As a Chase employee, you'll be part of a company that makes a real difference every day for our customers, our communities, and ourselves. We focus on customers' best interests and strive to exceed expectations by listening to and anticipating their needs. Our employees are empowered to put our customers at the center of all we do, focus on doing what's right, and create solutions that make their lives better.

All across the organization, we are committed to transforming the way we work and how we deliver value against our business objectives. To achieve that mission, we have launched Agile product team-based constructs that enable a truly cross-functional team with business, development and operations experience to continuously design, deliver and validate new functionality.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

Equal Opportunity Employer/Disability/Veterans