Are you a passionate Performance engineer with a desire to work on highly scalable enterprise applications? Do you want to make an impact every day? Are you ready to join a company that you can grow with? Do you thrive when solving hard problems? Do you revel in breaking through barriers? If so, you will work with a team that is customer obsessed, collaborative, fun-loving and committed to engineering excellence. Grow with us at JPMorgan/cxLoyalty! Put your experience to work in a fast-paced environment where input and innovation is valued.
Key Responsibilities:
Define and execute Application Performance Management strategy and road map focused on key enterprise applications
Hands on work on and overall performance monitoring, diagnostic, and tuning activities
Help define and execute monitoring strategy and approach as well as to usable deliverables.
Understand and optimize key performance KPIs per business requirements.
Help drive multiple teams with performance test planning, execution, outcome expectation definitions
Provide technical guidance and assistance (standard work / processes) to performance diagnostic engineers
Required Qualifications
Hands On Experience in IT Performance Testing.
Expertise in Performance & Load Test Planning, Test Estimation, Test Strategy, Workload Design, Test Cases Design, Test Environment Setup, Test Data Setup, Defect Management & Configuration Management.
Experience with a performance testing solution such as: JMeter, Blazemeter to include testing, reporting, installation, integration with other software solutions, customization, and maintenance.
Understanding of APM solutions like Dynatrace
Understanding of log monitoring tools like Grafana, Kibana, etc
Experience with microservice architecture, Docker, Kubernetes, Jenkins, AWS
Knowledge of key matrix like CPU Utilization, Memory usage, Network usage, Garbage Collection and DB Parameters and DB Reports to verify the performance of the applications.
Ability to generate performance graphs, session reports and other related documentation required for validation and analysis.
Publish results and receive appropriate signoff. Prepare detail status reports and monitoring of all defects and issues.
Identifying memory leakage, connection issues & Bottleneck problem in the application.
Strong problem-solving skills and very good time management skills.
*xLoyalty, a subsidiary of JPMorgan Chase, is a leading provider of loyalty technology services with rewards content in relevant categories including travel, gift cards, merchandise and incentives while using data and analytics to personalize, optimize and deliver a world-class customer experience. We have more than 40 years of experience designing, administering and fulfilling market leading loyalty programs for our respected clients and their customers. Based in Stamford, Conn., cxLoyalty has more than 1,700 associates and provides services to consumers located in 14 countries.
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
