Position at Hyatt House Chicago/Naperville/Warrenville
Come Join Our Team!
Commonwealth Hotels, LLC. is a superior hospitality management company with a "world-class" culture. We are a leading franchisee, committed to providing outstanding services to our guests through attention to detail, with integrity, pride, and intensity.
Currently we are looking for a top performing Guest Service Agent/Front Desk Clerk/Front Desk Agent.
What is in it for YOU?
Medical, Dental, Vision
401K with a company match!
Vacation/ Personal days & Holiday pay
Hotel Room and Food and Beverage Discounts
Travel Discounts for Travel and Food and Beverage
Personal Days Off
Online Training Courses
Commonwealth University (Grow your Career in hospitality)
Referral Program and Bonus
Flexible Health Care Spending Account
Day Care Flex Spending account
Direct Deposit
Jury Duty Leave
Bereavement Leave
Employee Assistance Program
Associate of the Month/Associate of the Year/Service Awards
Free Basic Life & Basic Accidental Insurance
Voluntary Life Insurance Products for Self, Spouse and Dependents
Some Key Areas of Responsibilities include:
Register guests and assign rooms, accommodate special request, assist in pre-registration and blocking of reservations.
Notify Housekeeping of late check outs, early check ins, special request, and day rooms.
Thorough knowledge of room rates, packages, and discounts.
Thorough knowledge of rate availability, room location, types of rooms and room operations.
Thorough knowledge of credit card and check cashing policies.
Requirements:
Effective with time management skills.
Must maintain a professional appearance and positive attitude.
Must be a team player.
As a Company we believe the true success of our operation rests with the associates who bring life to the bricks and mortar. A great hotel or club is created by great people who perform their job to the best of their ability and are always friendly and helpful to guest. The attitude of our associates all our associates is the mark which sets us apart from other management companies. As the property becomes known for its quality of service and attitude of its associates, the opportunity for growth and security on the personal level is enhanced. A quality operation begets quality people and this combination in turn yields satisfied guests.
At Commonwealth Hotels, "We are an equal opportunity employer and value diversity. Employment is decided on qualifications, merit and business need." EOE/Drug Free Workplace