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Manager, Operating Solutions at Cotiviti

Posted in Other 30+ days ago.

Location: South Jordan, Utah





Job Description:

Description

This role will play an important part in the product development for the company's Payment Policy Management (PPM) & Content teams. This role will be a liaison between the Business and the R&D teams to build new applications (concept to product) and enhance existing applications to enable the business to positively impact the revenue and operational efficiency.


Key Responsibilities -



  • Facilitate cross-functional process gap analysis and recommends future state process enhancements to drive efficiency and quality improvements.

  • Establishes a product vision and roadmap to help position the organization for growth and scalability, effectively leverages technology to drive automation and innovation.

  • Works closely with Business Teams & other stakeholders to ensure requirements are well documented and meets the strategic objectives of the projects.

  • Collaborates with the IT team to ensure solution architecture and workflow supports both the "what" and the "how" aspects of the work

  • Collaborates with Technical Product Owner/s and Technical Architect to continually mature the backlog, prioritize, focusing on profitability of the product (ROI)

  • Prioritizes backlog, defines and decomposes features and epics of the product into User Stories and defines acceptance criteria for Features

  • Attends all Product team events, Sprint Planning and Sprint Demo for each team

  • Works directly with the delivery team to set clear expectations, to accept or reject deliverables

  • Decides most appropriate release date for content, adjusting features and priorities as needed

  • Works with Technical Product Owner/s to prioritize feature and stories with external dependencies

  • Works effectively with others to remove delivery roadblocks

  • Leads business review sessions and user acceptance testing sessions to ensure product design meets requirements reducing rework and accelerating pace of delivery

  • Escalates issues requiring executive attention promptly supported by an objective assessment and recommendation

  • Identifies risks and implements risk mitigation plans

  • Owns end-user communication and training strategy on defined Products

  • Works with training development to ensure content effectively maps product capabilities to business process execution


Other Related Responsibilities -



  • Produces work that reflects a focus on quality in consideration of the client's (internal and external) needs and qualitative self-review process.

  • Communicates and supports company and departmental goals and objectives.

  • Other duties as assigned

  • Completes all responsibilities as outlined on annual Performance Plan.

  • Completes all special projects and other duties as assigned.

  • Must be able to perform duties with or without reasonable accommodation.


Education background -



  • Any Bachelor's degree preferred (not Mandatory)

  • Certification as a Product Owner preferred


Experience Requirements -



  • Product background preferred.

  • 3-5 yrs. experience in US healthcare

  • Experience in product development liaising between business and technical teams.

  • Experience in Agile and Scrum development methodologies.

  • Ability to understand process inputs/outputs and effects of all.

  • Strong understanding of system or product development lifecycle.

  • Builds credibility and establishes influence with internal team members and client team members in a way that leads individuals to solicit and follow advice or direction.

  • Proficiency in presentation, facilitation, and negotiation.

  • Excellent written and verbal communication skills.

  • Proficient with Microsoft Office Suite (Word, Excel, Power Point).

  • Some travel may be required at times for this role (10-15%).

  • Must have flexibility and willingness to participate in the work processes of an international organization, including conference calls scheduled to accommodate global time zones


#L

Job Demands




  • This is a remote role and can be located anywhere in the continental US.

  • After hours and/or weekend work may be required where necessary for major deliverables /deadlines.

  • Must be able to sit and use a computer keyboard for extended periods of time.

  • Must have flexibility and willingness to participate in the work processes of an international organization, including conference calls scheduled to accommodate global time zones

  • For the safety of our employees and those considering employment with Cotiviti, we are currently conducting all interviews virtually. In addition, the majority of the Cotiviti team is currently working remotely, and we are onboarding new hires remotely as well. As we monitor the pandemic, these arrangements may change and we will update accordingly.





#LI-JB1



#LI-Remote




Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
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