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Business Analyst - Global Commercial Systems, Salesforce at IDEXX Laboratories, Inc

Posted in Other 30+ days ago.

Location: Westbrook, Maine





Job Description:

As a Business Analyst on the GlobalCommercial SystemsTeam, you will work closely with our globalsales and marketingleaders, as well as our technical teams, to scope out requirements for our commercial systems. You'll be analyzing business data, goals, objectives and needs and making recommendations and changes to improve our business activities and our customers' experience.

In this Role

Your day-to-day will include leading the business analysis of in-flight initiatives, supporting cross functional projects, and providing system support to Salesforce users.

You'll partnercross-functionallywith a global team of stakeholders and IT to define user requirements in support of prioritized projects and will identify opportunities to improve user experience and business processes.

As a Business Analyst, you will be critical in ensuring commercial teams and leadership get the most out of the Salesforce platform.

As a Business Analyst, you will provideend usersupport, maintain documentation, and provide training to usersfor Salesforce and other areas.

You will also research internal and external leadingsales & marketingtools and make recommendations of those best able to meet the needs of the business and our customers.

What You Will Need to Succeed


  • You're a self-starter with 2-3+ years of Business Analyst experience matching user requirements to software solutions. Experience working with teams outside of North America is a plus.

  • You should be highly organized with the ability to manage and prioritize several projects simultaneously, while simultaneously working both collaboratively as well as independently.

  • You have worked cross-functionally with technical and non-technical resources.

  • You are very comfortable analyzing data and identifying opportunities to drive meaningful standardization of data and processes regionally and/or globally.

  • You have excellent communication skills, both verbal and written, and the ability totranslate technical subject matter to non-technical audiences. Skilled at presenting in front of others.

  • You are agile and can work well in environments where objectives and priorities are reviewed and assessed regularly.


  • Experience in Salesforce is preferred -Salesforce Admin Certifications and completed Salesforce Trailheads are a plusas well.

Why IDEXX?

We're proud of the work we do, because our work matters. An innovation leader in every industry we serve, we follow our Purpose and Guiding Principles to help pet owners worldwide keep their companion animals healthy and happy, to ensure safe drinking water for billions, and to help farmers protect livestock and poultry from diseases. We have customers in over 175 countries and a global workforce of over 9,000 talented people.

So, what does that mean for you? We enrich the livelihoods of our employees with a positive and respectful work culture that embraces challenges and encourages learning and discovery. At IDEXX, you will be supported by competitive compensation, incentives, and benefits while enjoying purposeful work that drives improvement.

Let's pursue what matters together.

IDEXX values a diverse workforce and workplace and strongly encourages women, people of color, LGBT individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.

IDEXX is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws.


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