As a Supervisor Quality II, you will lead a dedicated team focused on producing quality products that support IDEXX's in-house analyzers. Your team is accountable for delivering critical inputs to release materials across multiple instrument platforms. You will drive results through individual development and team engagement. You will drive change by improving tools, technologies, and processes to achieve better outcomes and support IDEXX's continued growth. The ideal candidate operates with a strategic, global and innovative mindset.

Exceeding customer expectations is one of our guiding principles at IDEXX. Our credibility as a company relies on our ability to deliver quality products to our customers on time and with no disruption to their business. IDEXX's Worldwide Operations Team works to meet this challenge each day with a global network of distribution hubs and a focus on efficiency, regulatory compliance and continuous improvement.

What you can expect in this role

• You will supervise day-to-day activities across multiple platforms.


• You will supervise staff, assign work, monitor activities, and evaluate performance.


• You will provide input to department policies and procedures.


• You will lead work activities through planning, prioritizing and balancing work that provides adequate staffing and resources.


• You will collaborate with other departments to coordinate work and resolve issues as needed.


• You will lead/contribute to process/other improvements based on evaluation of existing procedures and business needs. Utilizing data, metrics and system tools to ensure efficiency and to maximize customer experience.


• You will identify problems, obstacles and opportunities and proactively takes action to address issues. Striving for continuous improvement.


• You will contribute to maintenance of department technology and systems resources. Coordinate with other departments and vendors as needed to resolve issues and maintain ongoing functionality.


• You will prepare reports and other information summarizing work activities. Prepare various analyses as needed to highlight issues and resolve questions.


• You will maintain knowledge of Company products and services within business unit/group/area/function/program, as well as changes and developments in the industry affecting work activities.

What you will need to succeed

• You will have a Bachelor's degree, preferably in a science discipline


• Ideally you will have managed a team in the past, preferably in a laboratory setting


• You will have analysis and data-driven decision-making skills, experience with statistical analysis and tools are a plus (examples: JMP, excel)


• You will have strong communication skills across platforms and the ability to adapt your communication based on the recipient.


• You will have experience managing, organizing, prioritizing, and directing work


• You will be adept in identifying and implementing process improvements and integrating Lean methodologies.


• You are a continuous learner who embraces a growth mindset and challenges yourself routinely

Why IDEXX?

We're proud of the work we do, because our work matters. An innovation leader in every industry we serve, we follow our Purpose and Guiding Principles to help pet owners worldwide keep their companion animals healthy and happy, to ensure safe drinking water for billions, and to help farmers protect livestock and poultry from diseases. We have customers in over 175 countries and a global workforce of over 9,000 talented people.

So, what does that mean for you? We enrich the livelihoods of our employees with a positive and respectful work culture that embraces challenges and encourages learning and discovery. At IDEXX, you will be supported by competitive compensation, incentives, and benefits while enjoying purposeful work that drives improvement.

Let's pursue what matters together.

IDEXX values a diverse workforce and workplace and strongly encourages women, people of color, LGBT individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.

IDEXX is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws.