Data Center Technician (Military Programs)

Job Summary:

Troubleshoots and installs advanced circuits, and performs custom installations.

Responsibilities

Installations
* Racks and stacks customer equipment
* Reads installation plans (Visio Drawings / Spreadsheets) and implements installation accordingly
* Installs circuits requiring advanced fiber terminations

Queue Management
* Determines work priorities from the Oracle queue and ensures adherence to all commit times

Testing/Troubleshooting
* Troubleshoots switched / multiplexed / media converted circuits; escalates to, and works with networking group, as needed.
* Works with customers to troubleshoot issues

Cross Connects
* Installs/tests/modifies cross connects per SOPs and ensures proper cable management of: coax, fiber, twisted pair copper, and intra-building cross connects
* Installs and tests advanced cross connects circuits (switched, multiplexed, etc.)

Documentation/Reporting
* Maintains detailed written records of all work activity

Projects
* Designs and leads cage / infrastructure modification projects

Training
* Completes all assigned training in a timely manner

Customer Management
* Supports customer satisfaction through timely and precise order execution

Qualifications
* 1+ years experience
* High School Diploma
* Test equipment

Fiber Certifications preferred

BICSI Qualification preferred

***U.S. ONLY - EOE/M/F/Vet/Disability