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Concierge at Anthology Senior Living

Posted in Hospitality - Hotel 30+ days ago.

Type: Part-Time
Location: King of Prussia, Pennsylvania





Job Description:

Continue your life story with us:At Anthology Senior Living, we exist to make remarkable impacts on the lives we touch. We strive to do just that by providing our residents with a boutique-inspired experience through the best hospitality and care every day. Our communities are beautifully and purposely built for the discerning resident; one who does not want to compromise what is important to them as they deal with the new realities of aging. Every resident and employee have a unique story, and by celebrating the individual, we create a stronger community fueled by the power of connection.


Title: Concierge

FLSA: NON-EXEMPT

Shift: Part time


Job Summary:


  • Responsible for greeting visitors, arranging tours of the property, answering a multi-line telephone and providing clerical support to the administrative staff

  • Be responsive to the needs of people who inquire about the property and/or who are in the building for meetings with administrative personnel. Direct visitors to appropriate office or resident apartment

  • Answers telephones, record and channel information

  • Displays knowledge of the services and programs and other pertinent information regarding the property

  • Responsible for the mail meter, stamps, making copies, and other tasks related to office operations. Processing incoming mail

  • Maintain reception area in a neat and orderly fashion. Ensure that reception desk and lobby has current property literature on display. Ensure that refreshments are fresh and readily available

  • Perform clerical duties for property staff as directed by supervisor

  • Provides support to the Community’s marking efforts through positive/ friendly interaction during property tours and telephone contact with the public, as directed by a supervisor

  • As request, aid in the dining room serving meals

  • Communicates any observed or suspected resident change of condition to a supervisory immediately

  • Preform other duties as assigned

Qualifications:


  • High School diploma or equivalent preferred

  • Able to read, write and understand English, and be able to follow written or oral instructions

  • Able to make independent decisions when the circumstances warrant such action and to remain calm during emergency situations

  • Able to deal professionally with personnel, residents, family members, visitors, and the general public

  • Knowledgeable of administrative practices, processes, and guidelines

  • Experience using computer software (Microsoft)

  • Having patience, professionalism, cheerful disposition and enthusiasm, and be willing to handle residents staff, and visitors

Benefit & Perks:


  • Benefits eligibility starting 1st of the month following hire date for *Full Time Employees*

  • Robust benefit plan offerings including Medical (PPO and HAS Plans), Dental, Vision, Critical Illness, Accident Insurance, HSA, FSA, etc.

  • Employer paid Short Term/ Long Term Disability, Life Insurance, Employee Assistance Program

  • 401(k) plan with employer match

  • Paid Time Off and Paid Holidays

  • Company paid continuing education - 4 hours of “CARES Dementia Basics” and 4 hours of “CARES Dementia-Related Behaviors.

  • Daily employee meal provided

  • Employee referral bonus program

Anthology Senior Living is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.





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