Job Description:

Description

We're SWM. We'reEssential.

At SWM, we'll never be okay with status quo. We are committed to raising standards,providing growth opportunities to our employees and giving our customers the answers, the value,and the edge they need to compete and win.

At SWM, Essential isn't just what we make. It's what we do.

Every day, our papers, films,andnets and nonwovens are used in a diverse range of products, applications and industries around the world. As experts in highly engineered materials made from fibers, resins and polymers, we provide solutions to make products stronger, more durable and with increased performance.From accessory materials for face shields and medical devices, to protective helmets for hospital workers, law enforcement and military,to support layers for filtration and Reverse Osmosis (RO) applications for clean drinking water - and much more, we are proud to serve customers who make a world of difference in the markets they operate in and the products they improve.

We have an opportunity for a Credit Analyst in our Shared Services business unit.

Summary of Responsibilities:

The Credit Analyst plans, organizes, and controls the accounts receivable and credit/collection functions for assigned locations or account portfolio.

Primary Responsibilities:

• Collects the information needed to determine customer creditworthiness and to support the approval/recommendation to extend related credit.


• Investigates, validates, and analyzes collected customer credit information and recommends solutions based upon the data.


• Declines, sets and revises limits to accommodate customers' sales activity, ability to pay, and payment history.


• Responsible for maintenance and regular reviews of existing customer accounts to determine granting of credit, credit limit changes that reflect the most recent experience and profile of the customer.


• Systematically reviews past due accounts and collaboratively works with business partners to create action plans to ensure speedy collection on past due accounts.


• Supports efforts to ensure held orders or credit issues with customer service, commercial, and management are resolved.


• Provides risk analysis for credit approvals, holds, and releases.


• Documents communications with customers concerning payments, disputes alternatives, decisions and other relevant matters.


• Ensures expected company service levels are achieved in support of reviewing and releasing customer orders from a held status.


• Analyzes and provides monthly information to senior management that summarizes a list of customers with significant balance due and/or customers with balances exceeding 60 days past due. Supports initiating collection calls and resolution of past due receivables.


• Ensures compliance of established credit policies and procedures and ensures communication to sales, marketing, customer service, logistics and other departments to ensure adherence.


• Ensures compliance to internal control policies and procedures and all federal, state and local laws.


• Supports or participates in operational excellence projects that are focused on simplifying and automating cash collection processes.


• Creates and utilizes appropriate tools and ways to collect bad debt (e.g. demand letter, collection agencies, attorneys, etc.).


• Supports special projects as needed and other duties as assigned.


• Up to 10% travel required

Education/Certifications:

• Bachelor's Degree preferred in Accounting, Business or Finance with 2+ years' experience a Credit/Collection function or a similar combination of education and experience.Commercial credit certifications preferred, CBA, CBF, etc.

Required Skills:

• High attention to detail.


• Expertise in assessing customer default risk.


• Advanced MS Office Skills; Advanced Excel


• Experience with ERP systems


• Excellent verbal, written and interpersonal communication skills


• Effective presentation skills


• Project management skills


• Proven ability in leading a team


• Ability to influence leaders with no direct reporting structure


• Strong collaboration skills


• Excellent customer service attitude and actions


• Ability to multitask in a time sensitive environment

Note: The above statements are intended to describe the general nature and level of work being performed by the incumbent. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of this position.

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or other protected status and will not be discriminated against on the basis of disability.

SWM International is committed to help individuals with disabilities participate in the workforce, and ensure equal opportunity to compete for jobs. If you require an accommodation to submit a resume for positions at SWM, please email our Talent Acquisition Team at [emailprotected]

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