Job Description:

Job Title: Air Export Specialist

Job Location: Humble, TX 
 

DHL Global Forwarding (DGF) is the world leader in air freight services and one of the leading providers of ocean freight services. Around 30,000 employees work to ensure we transport our customers of shipments by air or sea. DGF's logistics solutions span the entire supply chain, from the factory to the shop floor. This also includes special transport-related services. Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html

As an Air Export Specialist you will be responsible for the movement of our customer’s air export shipments. You will be the main point of contact for coordination between customer’s shipment exports and shipping carriers.

Overall job purpose:

• Processes, handles and distributes all required documents in the shipping area.


• Performs booking and booking optimization according to internal guidelines as defined by Product.


• Performs pickup arrangement.


• Ensures customer requirements are met and takes corrective actions in case of deviations from customer requirements.


• Ensures documents are completed and updated in a timely and efficient manner and according to regulations and internal procedures.


• Interacts with Customer Service, Product, and Global Service Centers, if required

Main tasks & key responsibilities:

• Creates and confirms transport order to ensure pickup of the shipment.


• Performs booking and booking optimization according to internal guidelines as defined by Product.


• Work closely with the control tower and OEC (Operational Excellence Center) team as well as the field operations management team to drive operational effectiveness


• Responsible for the accuracy of invoices, bills of lading, shipping statements, foreign currency conversions, and the achievement of key performance indicators.


• Prepares, controls and distributes all required Export documents to counterparts (carrier, consignee, supplier, etc.) complying with regulations and internal procedures.


• Checks responses from counterparts and finalizes validation of required documents.


• Follows-up shipment status in the Export area, identifies incidents and ensures resolution of incidents.


• Supports Customer Service in the incident and exception management resolution.


• Maintains excellent relationships with suppliers, customers and oversea offices.


• Is responsible for identifying performance issues of suppliers and proposes solutions to improve/correct performance.


• Interacts with Customer Service, Product, and Global Service Centers, if required.

Qualifications:

• Knowledge of AFR Export Operations


• Great administrative skills


• Results driven and attention to details

Reporting Lines:

• Export Operations Supervisor

 

Why join DHL Global Forwarding?

We are part of Deutsche Post DHL, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html

 

 

Our TOP EMPLOYER prestigious certification attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees.  At DGF, we don’t build businesses. We believe in building people so they can build the business and this means every success that we have comes from our employees. Together, our employees continue shaping our environment as a great place to work and community that we are all proud of.

As the world’s leading logistics’ company, DHL offers a wide range of interesting job challenges and opportunities in our different divisions around the globe. Our performance management system supports us in recognizing your potential, evaluating your performance, and continuously planning the development of your career with DHL.  We will always enable you to take on responsibility and encourage your growth, personally and professionally.

 

We are proud of our history and what we have created, a global market leader with 30,000 passionate employees. Our aspiration is to become the undisputed leader in our industry, when people think of forwarding; we want them to think DGF, because we have:

 

• The largest global network with more than ~30,000 passionate employees




• The most efficient processes and fastest response times




• The best solutions and best customer service

Our Vision: The Logistics Company for the World

Our Mission: Excellence. Simply Delivered.
Our Purpose: We connect people, improving their lives.
Our Values: Respect & Results
Our Goals: Employer, Provider, and Investment of Choice, Living Responsibility

 

About DHL Global Forwarding (DGF):

DHL Global Forwarding (DGF) is the world leader in air freight services and one of the leading providers of ocean freight services. Around 30,000 employees work to ensure the transport of all kinds of shipments by air or sea. DGF's logistics solutions span the entire supply chain, from the factory to the shop floor. They also include special transport-related services.

 

Our business model is very asset-light, as it is based on the brokerage of transport services between customers and freight carriers. We consolidate shipments to achieve higher volumes, purchase cargo space at better conditions and optimize network utilization. Our global presence means we can offer a variety of routing options and meet our customers' increasing demand for multimodal shipments.

 

We are part of Deutsche Post DHL, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html

 

DHL Global Forwarding is an equal opportunity employer.  We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. 

 

Work Authorization:

DHL Global Forwarding will only employ those who are legally authorized to work in the United States. This is not a position for which visa sponsorship will be provided. Individuals who need sponsorship for work authorization, now or in the future, are not eligible for hire for this role.

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